Sharge Reviews

This company sells defective products knows it and doesn t care

When I ask about my two clocks being several seconds late every day here s their answer copied and pasted from an e-mail Due to internal space and power consumption limitations we cannot integrate a hardware real-time clock RTC or wireless time synchronization module The time deviation within 24 hours is approximately within 7 seconds In order to solve the time display delay problem and minimize the error we recommend manual calibration which needs to be calibrated every 24 hours Please note that despite limitations we appreciate your understanding and value the opportunity to provide solutions So if you buy a clock from this company be prepared to adjust it every day it s normal

Do not buy any Sharge products - you have been warned

After watching MKBHD s videos which featured a Shargeek battery bank I shelled out 300 USD on a Storm2 Slim and two Flows in June 2023 One year and one month to the day my Storm2 Slim isn t accepting any charge via the USB-C port turning it into a 169 brick After seven battery cycles After reading online about other issues with these battery banks I was hopefully that Sharge would stand by their products - after all the manual states SHARGEEK warrants that this product is free from defects in material and workmanship for a period of 18 months from the date of purchase I email them they reply recommending that I use a 100w charge for 8 hours I try that for 24 hours and nada I let them know and they tell me to pound sand - no other fixes no repair service no way to reset or repair the battery bank after seven cycles my only option is to go pound sand Anyway you ve been warned -Hi Sorry for the late reply we think it is no longer available We have checked your order the order date is Jun 2023 right Because your product has passed the one-year warranty period we cannot provide you with a replacement service Hope for your understanding have a good day Best regards Ansley SHARGE SERVICE TEAM

They don t refund or replace faulty goods

I bought a charger which did not work They refuse to refund They only made more and more outlandish demands - like I need to send them a video of me trying the charger in a US electrical socket I live in Europe Please check online for others experiences - they do not refund or replace faulty goods Buy from them at your own risk- but also note the charger doesn t have European or UK safety standard marks so it s potentially more than your money you will be risking

Sell defective product and no refund or replacement

Sell defective product and did not any effort with customer Many dumb demands like videos and very precise problem I made everything and the support did not answer anymore Scam

Ordered an item that was never received

Ordered an item that whatever ordering system autofilled my old shipping address instead of using my current address that I manually input I caught this and immediately reached out to correct the issue They confirmed that it has been updated Weeks later as we got close to fulfillment time I confirmed again that it had the correct address and they confirmed that it did I never received the product and ultimately they blamed me for not receiving it and they offered a 20 dollar coupon Why would I give a company that did not send me my order more of my money

If I could give 0 stars I would

If I could give 0 stars I would I feel utterly disappointed After they sent me a defective item I had to pay half of its price just to return it They claimed to send a replacement but it somehow got lost in China and now I ve been waiting over 92 days What hurts the most is the complete lack of care from their support team After reaching out again and again their only advice was for me to go look for the item myself 2 weeks since last response from support I trusted this company and they ve done nothing but let me down I feel scammed unheard and left to handle this mess alone

Product doesnt work anymore after 2

Product doesnt work anymore after 2 months No refund No replacement Customer Support is nonexistent

I bought solar panel for Shargeek 170

I bought solar panel for Shargeek 170 In description it says that it gives output 12w and in reality hives 1 8w Max And they delete reviews from their website

Terrible customer service

Terrible customer service They kept sending me emails about my order that I have to pick up my order or it will sent back I see different in the tracking code they provided but they keep spamming me telling me to pick it up Nothing was wrong with delivery DHL just delivered it to my home just what tracking said After this I ask about why they do this and they just tell they want to remind me Apparently by telling lies about my package and causing unnecessary stress during my holiday I was on holiday They don t seem to care either Never ordering again here