Shaw Reviews

Jitin the magnificent

I live in BC and I ve had some bad customer experiences with Shaw but this morning I had absolutely excellent service from an agent in Montreal named Jitin After spending two hours in Shaw s online chat room last night I went through three agents and was left worse than I started The last agent left in the middle of a chat Not only did she not solve my problem which was an inability to get the program time slot channel guide on my TV Worse she made it impossible for me to access my internet When I called Shaw s help line this morning Jitin spent more than an hour with me on the phone and was able to restore my internet access and fix the channel guide problem So I now have all I need to communicate and be entertained I won t go into details about my problem but it was very complex involving a recently cancelled personal account and new service through a long-term care facility Jitin very patiently worked through all the issues solving each one as it arose He was very calm and competent in the face of my technological ignorance and was quite humble when i heaped praise on him at the end of it all If Shaw employed more agents like Jitin it would never have negative customer relations issues

Shaw Mobile is excellent

We just moved over 4 lines in total to the Shaw Mobile s By the Gig plan We are heavy Wi-Fi data users light cellular data users It s been a few weeks and so far so very good The phones seamlessly switch between the Shaw Mobile network and the Nationwide roaming network The Service is decent and for once in my life I DON T feel ripped off by my cellular provider We are based in Victoria BC Hey with this provider when you use Wi-Fi calling no matter where you are you never pay roaming costs with our without a roaming plan So travel to Europe post Pandemic and when accessing Wi-Fi you can receive make calls and message as much as you want for FREE Also their international roaming packages are the cheapest out there too so can have free data and calls when away from Wi-Fi internationally THANK YOU Shaw for offering these plans Now I m helping extended family move over to save especially during these financially challenging times of the global Pandemic Your subscriber growth will be fast I suspect We HIGHLY RECOMMEND you consider Shaw Mobile

Great service

Great service Had no problem with customer service Very affordable plan compared to the last company I was with

I want to thank your agent SukHpreet

I want to thank your agent SukHpreet WWC1 for her excellent service and assistance with my internet connection problem

ALEX SUCH AN AMAZING TECH AMAZING

ALEX SUCH AN AMAZING TECH AMAZING SERVICE YOUR A PERSON SHAW REALLY NEEDS TO HELP SATISFY THEIR CLIENTS THANK YOU

Been with shaw for 3 years

Been with shaw for 3 years No problems Now we have free cell phone connection for zero dollars Had to have the simm card replaced Done in store quickly

Excellent Customer Service

Excellent Customer Service Tech was out the next day and fixed our HD Box issue super polite and professional Give Jesse a 10 super great Tech

I have shaw cable internet and shaw mobile

Ihave shaw cable and internet as well as shaw mobile I am extremely happy with the service I receive from shaw My internet is reliable and my phone works great thank you