


Based on authentic user experiences
JessicaOa
6807 reviews
N/A
6 months ago
Awful awful awful service
Awful awful awful customer service I have placed an order with this company after finding them on instagram Thinking they d be able to provide a decent service I m sad to say it has been far from it they do not pick up phone calls answer DMs or respond to emails so save yourself the hassle and conduct business with someone reputable and professional because Shea Styles is not it
Paris
6807 reviews
N/A
6 months ago
Company uses fake followers and the
Company uses fake followers and the tiny fraction of customers that they have treat right to back her that are manipulated Communication poorer than poor
CT
6807 reviews
N/A
6 months ago
This company is very unprofessional and
This company is very unprofessional and the communication is very very poor They do not respond back to your emails I got my wig after waiting for 7 weeks and for the price the hair looks very cheap and had a hole at the front lace I do not recommend this company what you see on Instagram and on their website is all fake and misleading
Natalie Williams
6807 reviews
N/A
6 months ago
I wouldn t purchase any products or
I wouldn t purchase any products or services from this company Customer service is poor they she Disney respond to email or calls 8 weeks on I still do not have my products and there is no update technically this is theft Do not waste your time purchasing anything as it will not be received customer service extremely poor Would not pay or do business ever again
SAB
6807 reviews
N/A
6 months ago
If I could give less than one star I
If I could give less than one star I would Zero communication 8 weeks on but meant to be 2-4 no wig and no refund 400 basically stolen Update After complaining and asking for a refund I received tracking information which turned out to be fake The wig still didn t arrive despite being shipped Filed dispute with the bank and managed to get my money back in the end DO NOT USE
Andrianna Carter
6807 reviews
N/A
6 months ago
ABSOLUTELY LYING COW SENT ME FAKE
ABSOLUTELY LYING COW SENT ME FAKE TRACKING DETAILS WAS TOTALLY RUDE TO ME ITS BEEN 3 Weeks STILL STILL NO WIG AND STILL NO REFUND CONTACTING MY BANK TO DISPUTE PAYMENT DO NOT WASTE YOUR MONEY OR ENERGY ON THESE CON STYLISTS
London Girl
6807 reviews
N/A
6 months ago
Zero customer service
First time I ordered from sheastyles UK it took over a week before my items were sent out baring in mind it says 1-2 working days for orders to be processed shipped for which you pay for its not free shipping ALL my messages ignored Insta email Eventually I got it my items Fast forward a year layer and I ve gone to purchase the same items why is it 1 week since I ordered and nothing has been sent out I messaged on insta no response sent an email no response I just opened a dispute via my bank and got an immediate refund I will NEVER return to this vendor And they say Support black business but how can you when the service is so poor stinking nonchalant attitudes Better off buying from China
S A
6807 reviews
N/A
6 months ago
Avoid by all means
Avoid by all means i placed an order over 2 months ago never heard back despite trying to reach from various platforms all emails ignore i simply raised a dispute with my bank and received my funds back two months later she is challenging the dispute knowing very well the order was never even processed i wish had actually read the reviews prior to avoid such inconvenience
Florence N
6807 reviews
N/A
6 months ago
AVOID LIKE THE PLAGUE
AVOID LIKE THE PLAGUE They take your money and don t dispatch anything Absolute fraud of a company Doesn t respond to emails or DMs Please keep your hard earned money
Pauline
6807 reviews
N/A
6 months ago
Purchase lace cleanser in August
Purchase lace cleanser in August despite sending emails and direct messaging on Instagram I m still waiting for my cleanser After complaining I received lace glue which I didn t order and was also cheaper than the cleanser this company just takes people money and shows off herself on Instagram with peoples money she s stolen don t spend your money with this company AVOID