Sheffieldauctiongallery Reviews

I called this auction house just before

I called this auction house just before the auction was to start They accepted my commission bid but although the lot sold for a lot less than my maximum bid I did not get the lot They told me that the card on file was not valid It was of course So both the vendor and I lost out Beware if you place a bid here They may not honour it

BUYER BEWARE

I just purchased some items on line Photos were edited to miss faulty missing items This was done to deceive the buyer making them me think the items were worth than they were There is a difference between play worn as they listed them than deception Attitude was dismissive customer service doesn t exist as long as they get there money Paid for inhouse packaging old box with old bubble wrap thrown on top of unprotected items underneath I see there are other reports of being ripped off by Sheffield Auction Gallery PLEASE BEWARE

Avoid at all costs

Spent over 1600 with them and asked for items to be posted - they refused and sent me several impersonal and highly condescending emails The terms on their website are complicated and confusing - full of ifs buts and maybes - and give potential buyers absolutely no clarity whatsoeverUnless you are able to collect from them Mon to Fri they do not open at weekends obviously avoid and use a professional auctioneers who offer postage service

Extortionate Postage Inadequate Packaging

Terrible auction house to deal with non-personal email replies and extortionate postage services I bought a small dinky toy model They wanted to charge me 16 for postage and packaging and reluctantly reduced to 13 when I challenged them Model arrived today posted in a squashy Jiffy bag for 4 The box very important for Dinky Toys is now bashed and torn model inside thankfully looks to be ok As a professional business dealing in expensive and collectors items where condition matters you would think they could be sympathetic in posting and wrap carefully I will never use them again their loss

Terrible Auction House to deal with

Terrible Auction House to deal with Delivery very very bad They promised delivery one one occasion and confirmed collection by courier to find on due delivery date it was still in the warehouse Another emailed delivery address but delivered to invoice address although specifically requested Now although it is their fault no refund clause in small print fancy and vat

Not 2B Trusted

This Auction is timed but when the time gets to seconds left they increase the time by 10 minutes By doing this they con people into making last minute bids thus forcing up the price Not satisfied with doing it once they will do it time and again if there are several people interested Disgraceful con merchants to be avoided if you have any sense

STAY CLEAR DAYLIGHT ROBBERY

STAY CLEAR DAYLIGHT ROBBERY MENT TO GET RETAIL OF 8600TURNS UP WITH A LOAD OF CRAP FOR SKIP LIGHT BULBS ECT TO FIND RETAIL OF 6400 TO RING THEM AND BE FOBBED OFF SAYING THEY CANT DO ANYTHING STAY CLEAR PEOPLE NEVER AGAIN LOST 800

Quality of goods are ok but fees are

Quality of goods are ok but fees are out of this world and delivery quotes are just day light robbery and won t allow you to use your own courier at quarter of their price never again why would I pay 120 for delivery when every other company would charge me 48