Shindefender Reviews

Absolute shambles of a company

Absolute shambles of a company Cost me 28 for a Christmas present for my nephew Ordered the 3rd December with a 4-6 day delivery timescale Tracking says the item is in Kentucky US I ve sent a couple of emails and not had a response

28 days shipping and poor quality

Advertised as 5-8 days shipping but it took 28 days to arrive Their customer service initially gave a useless response and then subsequently stopped responding The product quality is poor Overall a terrible experience I would not recommend this to others

I m only giving 1 star as I can t not

I m only giving 1 star as I can t not award any stars Please just stay clear of buying anything it s cheap badly made and overpriced It s shipped from china does not arrive in 6 days like they claim my order took 2 weeks and if it doesn t fit when you finally receive it you have to pay the return shipping back to china Please don t waste your hard earned money on this company

Offer no protection

They looked like a good idea as my son always fiddles with his shin pads and can t stop them slipping However they offer zero protection and I feel would be dangerous to wear in a game Do not waste your money

Scam

Scam scam scam avoid avoid avoid I ordered from this company a month ago The website looked legit However the shin guards never turned up When I looked at the tracking I first became suspicious as the carrier is one I never heard of When I clicked on tracking - all it says in repeat about 20 times Arrived at sort facility Departed sort facility As with other people here I now see I got no order number with my order confirmation I e-mailed them and they replied with the tracking number - which just tracks to arrived at sort facility departed sort facility again and again I am now opening a dispute to get refund from the bank Do not order from this fake website

Dangerous and don t appear to be tested

Shin guards in the UK and Europe should have passed EN BS 13061 These don t Marketing nonsense sold on Insta and Facebook Website full of Reviews by Mum etc These pads look OK for training in but definitely won t let my 10 year old wear for matches I have ticked the box to allow ShinDefender to respond to this I m willing to bet they won t as no argument to be had if they don t have BS 13061

No order confirmation or order number sent

No order confirmation or order number sent When queried by email they take days to respond and then say they cannot trace the order without order number Even after sending proof of payment they still deny my order claiming it was ordered via an ebay company and not them After numerous emails the product eventually arrived well outside their quoted delivery time and is of the poorest quality and can be bought elsewhere at a a fraction of the cost Return costs to China have to be paid if you want a refund Avoid this company at all costs Wish I had read Trustpilot reviews So many 1 star reviews

Are not shipped from UK

Are not shipped from UK so do not arrive in the advertised time scale It s 4-6 working days but only once they arrive in the country Did not even arrive initially but my correspondence was ignored Has eventually turned up too late for the intended occasion and they are like cut off leggings with foam in Return address is in China despite UK address on packaging Do not recommend