Window Cleaner in Kent | Shinetime Window Cleaners
Based on authentic user experiences
Mike
6734 reviews
N/A
8 months ago
Threats and debt collectors
Cold caller knocked my door offering regular cleaning of windows I said I d give them a try just on front windows as I m disabled and my missus has been nagging for ages to get them done Quoted me twelve quid for 3 windows and 1 door including frames Guy turned up a few days later was on site 3 minutes left windows soaked and full of streaks and pulled cables out of cctv with brush on a pole Rang and complained was told they use smart water and it will stop streaking after about a year Wasn t happy agreed as they d done half the job I d only pay half Then start the threatening texts about outstanding balance they don t respond to emails and I wasn t doing anything over the phone as I wanted a paper trail After 6 months of messages from them they finally said they d passed it over to debt collectors to recover the six pounds outstanding Verbally we had agreed on paying half but there was nothing in writing I ve reluctantly paid it and I m invoicing them for having to pay a neighbours son to reconnect my cctv I m sure they won t pay A company that desperate to send threats over six quid in order to keep their heads above water certainly deserve the reputation they re earning Check their F Book page and there s not a single comment from customers just Shinetime saying another satisfied customer Its not the customer saying it I have photos of the state of the windows and the threatening messages RESPONSE 21 02 25Yes you offered to have the price of my clean which I paid reluctantly then you sent threatening messages of court action bailiffs etc if I didn t pay the rest Which I only paid because I couldn t be bothered to deal with you There s more important things going on in my life You never explained the product would take numerous cleans You broke the feed to my cctv by using a pole not a ladder and I had to pay a neighbour to repair it
kayleigh sparrow
6734 reviews
N/A
8 months ago
Appauling company and highly
Appauling company and highly unproffesional Call your phone late at night and then dont arrange with you to do the guttering Guy hammered my door 3 times at 8am univited in the morning so didnt answer He then proceeds to start putting ladders up to do the job and hammered my door like the police do again Dont use are scammy unprofessional
Abigail Kathleen
6734 reviews
N/A
8 months ago
We have used this service a few times
We have used this service a few times in the last couple of months and had never noticed any issues until their most recent visit We now have several deep scratches on the outside of our downstairs windows The windows are well back from any trees shrubs that may have caused this and they have only since appeared since they last came which was captured by our ring doorbell which also shows that nothing else could have causes these scratches we informed them of the scratches to which they took no accountability We have subsequently cancelled any of their services and wouldn t recommend them
Paul S
6734 reviews
N/A
8 months ago
Good service
Good service Reliable Reasonable price Good communication
Matt Forster
6734 reviews
N/A
8 months ago
Good clean good communication
Had my first window clean done by Shinetime this week having been recommended by my neighbour who has used them for a while Good communication to initially organise I then received a message the day before letting me know they d be with me the next day Came up much better than expected it had been a while Work done by a polite man and I m now booked in for 8 weeks time
Mrs Karen Desborough
6734 reviews
N/A
8 months ago
Shinetime always do a good job and are
Shinetime always do a good job and are courteous
Mark
6734 reviews
N/A
8 months ago
Very reliable and always happy after
Very reliable and always happy after the windows have been cleaned Would definitely recommend
Dan
6734 reviews
N/A
8 months ago
Always a great service
Always a great service Team is friendly and do a superb job Highly recommended
Linda Wallace-radcliffe
6734 reviews
N/A
8 months ago
Using RO water leave a good non smear
Using RO water leave a good non smear finish on windows
Friend of Ted
6734 reviews
N/A
8 months ago
Always happy with the clean
Always notified before they arrive If I m out they always leave a card to say they have been Very reliable