Shiptonaija Reviews

If it possible to give them -100 review

If it possible to give them -100 review I willDon t you shop with this rubbish company again My payment for shipping was over charged and I paid and it was not even updated on my profile They have dealt with me emotionally Even after paystack confirmed the payment they are still saying they can t confirm it and want me to make another payment Now they said there website is down

Do not ship with this company from

Do not ship with this company from Nigeria Items came damaged The accounting officer is not loyal to the company Stay away from their Ilupeju office Coin artist and thieves I will never ship with again You are warned

This is my first experience all I can

This is my first experience all I can say is this shipping company is a fraud They will make you pay a shipment fee then pass your parcel via DHL and make you pay another fee before collection You cannot trace your shipment to them they do not receive calls customer service is 0 Please avoid they will cause you anxiety and pain your parcel will arrive late Modern day daylight robbery

A nightmare

Ship to Naija has become a nightmare to their customers The most frustrating part of it is when they give you generic updates like It s in transit or custom clearing what does that even mean Doesn t this package have a date and time it moved from point A-B I don t get it And when you reach out they re nonchalant in their response Horrible customer service don t give a damn about customer satisfaction

Beware if you re selling items on eBay

Had a buyer on eBay who became an eBay member the same day he submits a Buy It Now for an item I was selling and didn t offer payment The ship to address he sent was 3770 Zip Industrial Blvd Atlanta GA 30354 Upon a quick search I learn the address is one ShipToNaija and thanks to other reviewers here it verified my instincts this was a scam If you read the reviews here on SiteJabber and BBB this is obviously an unethical and immoral group of people who will do what they can to steal your money

SHIPTONAIJA CUSTOMER SERVICE IS A SCAM

Horrible customer service They will have your package in the warehouse for weeks and lied it still with the custom Then contact you to pay some bribe before they can release your package 80k -100kThey gonna email you that your package is ready for delivery immediately after you pay them the moneyRUN FOR YOUR LIFE THEY ARE SCAMMER Those good reviews are probably from their agent

If it were possible to give a 0 star

If it were possible to give a 0 star even -5 stars I would I paid for 2 week delivery it took 3 months of phone calls to this business to complete I never received the so-called 10 refund for late delivery Worst of all they added my email address to their relentless marketing email list They even advertise seminars by their management to teach exporting and shipping - and yet are unable to deliver themselves I have been battling them since 2022 to leave me alone to no avail It is impossible to delete you account from their so-called self-service website Their website-listed phone numbers do not work They have been allegedly blacklisted by the USPS since December 2021 after a shipment I sent them went missing and they claimed never to have received it When reached by phone and WhatsApp the owner and agents are rude and clueless as to the solutions to their problems I have reported to the Houston BBB for further remedy Please believe the reviews you read here on Trustpilot about Ship2Naija I have clicked the button below to notify ShiptoNaija about my review

Horrible company

Horrible company horrible customer service It does not matter what type of delivery service you paid for They will hold your item hostage Paid for a shipment the item was overvalued and I was billed for more insurance It s been one month and it is yet to leave their warehouse Customer service avoids calls

DO NOT USE SHIPTONAIJA

DO NOT USE SHIPTONAIJA THEY WILL STEAL YOUR PACKAGE AND IGNORE YOUR CALLS AND EMAIL TEXT I have been on import and exportation been for a while but using Shiptonaija was the worst things ever how on earth would you receive a package and you don t update the owner portal not even an email or phone notification for the past 12days I have email them send them textes on WhatsApp but all ignored A friend introduce this service to me and we both regretting using them as they show no concern about people package even when package come into your warehouse with the unit numbers and names as it is on the warehouse address give to me Today make it 15days Shiptonaija didn t reply to me text not reply to me email addresses

They are scam

They are scam cheaters fraud company My itemsbwere delivered to them on 28th of August i waited one week to get update They replied that i used wrong address meanwhilenthe address is correct and i was using them before covid 19 They charged me for wrong address 9 99 my package weight was 7 lb they billed me 21 9 lb They are smarter than fedex and amazon I requested reweight they said if im wrong i will pay 4 99 per shipment The moment i pressed ok they added 4 99 6 times 3 for reweight and 3 for recount I wonder how did they reweight and recount in just 2 seconds I left the items for them imagine shipping items of 120 AND PAYING 175 AVOID THEM BIG FRAUD COMPANY