


Last-Mile Delivery Logistics For E-commerce | Veho
Based on authentic user experiences
AH Rose
6732 reviews
N/A
9 months ago
The absolute worst
I was contacted by Veho to provide any additional instructions for delivery Our driveway had just been re-paved There are barriers and signs up NOT to go on the driveway as it was not yet dry I sent very specific instructions for the driver to text or call me so I could meet him in the street for the delivery I was told that would happen Next thing I know I have my package sitting on my front step Are the drivers illiterate AND blind Or they clearly just don t care This company should be put out of business and sued
WAS
6732 reviews
N/A
9 months ago
ShipVEHO nightmare delivery
My experience with this delivery service is everything stated in the other 1-Star reviews I wish I could give them a flat zero as well They sent me so many text messages regarding my address only to send one telling me they could not find the address hence they could not deliver I purchased an item from Tory Burch not the first time other purchases have been delivered by other service providers This has become a whole nightmare SMH The real name of this delivery service is shipVEHO
Rebeca Four
6732 reviews
N/A
9 months ago
This delivery company stole from me
This delivery company stole from me They were supposed to deliver today and had my cell to call me or text me I stayed home all afternoon 7 minutes after the delivery window closed I get an email from Saks that my package had arrived I ran downstairs and there was NO package in sight I texted them and they sent a grainy picture of part of my building s outside not even the door and certainly not the interior vestibule The driver claims he handed the package to a person but has no description and no name and no picture proof that it was delivered They stopped answering my texts when I asked for accountability and called them out on the lies I will be filing a theft report with my local police department and have contacted Saks
Sydney Thompson
6732 reviews
N/A
9 months ago
this delivery company SUCKS
this delivery company SUCKS they constantly ignore my delivery instructions dont message me about when the deliveries are made like theyre supposed to they leave my meals in the wrong locations such as at the wrong apartment or outside in the heat and dont tell me so things go bad before i figure out where my package is and they just gaslight you via text that things are updated or fixed and someone will actually listen to the delivery instructions and then they never do Not to mention theyre a text only service So you can t call anyone or speak to a real person about anything I love the home chef meals but veho delivery system actually f ing sucks
Heather
6732 reviews
N/A
9 months ago
Delivery instructions given with
Delivery instructions given with picture of where to leave package and confirmation text received Veho driver disregarded instructions drove across caution tape onto new driveway and left marks Veho contacted Veho states they are not responsible want customer to take it up with driver DO NOT USE this service Will no longer buy from companies that use it
Ian Carroll
6732 reviews
N/A
9 months ago
Stolen Packages
Stolen Packages And No help from veho themselves Package was delivered on the ground in a public hallway and magically disappeared 5 mins after they said it was delivered What a Crap company
Marian G
6732 reviews
N/A
9 months ago
Another stolen package
Vehu driver left my box at the door at 1 41 pm and another guy picked up stole my box at 1 43 pm while face timing with the first guy All clearly caught and time stamped with my front door camera OBVIOUS COLLUSION possibly to resell the goods in a third party website Seems to be a common occurrence with this shipping company maybe they don t do background checks and have nothing but crooks working for them
Shay T
6732 reviews
N/A
9 months ago
I have had good experiences in the past until today
I have had good experiences in the past with Veho until today I have 2 packages sitting at their warehouse and they have not assigned a driver for delivery The warehouse closes at 1PM and all CS can tell me is they will be delivered today The warehouse closes in 2 hours my packages are normally delivered by now when they get delivered I say if they haven t assigned a driver then an employee from the warehouse needs to deliver them or they allow you to pick them up The drivers for these companies are flex driver s and Amazon is by far the worst company to employ flex drivers We have had packages lost by the flex drivers and were never seen again Amazon says We can issue a refund once you return the package Excuse me but how can I return a package I never received Had an Amazon flex driver deliver a package wearing a DoorDash shirt Work is work but remember who you re working for that day Stop using flex driver s They aren t all bad but lately I haven t seen any good ones
Nancy Giovanniello
6732 reviews
N/A
9 months ago
I wish I could give negative stars
I wish I could give negative stars-I hate that I even have to give them one star rating Worst shipping company ever Their Pompano Beach facility received my package three days ago I stayed home for 3 days waiting for my package In the mornings they said it was out for delivery Later in the day they posted there was an unforeseen delay They then notified the company I purchased from that the package had been delivered while texting me it was in their warehouse and would be delivered the next day Today they told me that they had returned my package directly to the shipper and to deal directly with them Well they told the shipper they had delivered so now I am trying to sort out this mess I will never buy from a company again if they say they use Veho
Customer
6732 reviews
N/A
9 months ago
Veho has an F rating for a reason
Veho has an F rating for a reason They have texted me no fewer than 46 times in the past two months and have never delivered a single box from Factor They ve messed up my address countless times and don t seem to have any communication with the businesses they are hired by From having zero awareness of zip codes as a shipping company to claiming that areas are outside of a service area to claiming that boxes have been damaged in transit for weeks in a row to promising that it will arrive the next day Veho is about as incompetent and dishonest as it gets Avoid at all costs and avoid any company that uses them