Shop Reviews

Avoid this site

Don t order anything from this site I I rdered a couple of t-shirt and when they didn t show up I reached out to customer service They blamed the postal service and told pay for a traceable package I asked for a refund instead but still haven t seen the money I will contact the police if the money don t show up on my account of course

Do yourself a favor and avoid

Worst service ever Basically liars Pre-ordered in January for an early March release The record hit the stores without any delay but two months later i received nothing A few weeks after the release date i e-mailed them and they told me that the record was sent in March Wrote them again in mid-May and they told me the record was sent early-May I asked for a proof of delivery and they did not respond Now i m waiting for a refund Do yourself a favor and avoid

If Franz Kafka had written a book on customer service it would have been called Bingomerch

If Franz Kafka had written a book on customer service it would have been called Bingomerch Expect months of no replies if you consider contacting their support They will tell you to wait a bit longer and you will wait a bit longer then repeat this process until you eventually give up They will take your money and ignore you They simply do not care about you nor the product they are supposed to deliver on behalf of loved artists across the globe In all fairness they are having a laugh I would like to think that if all the artists represented by Bingomerch knew just how abysmal of a service they deliver they would be ashamed knowing what their fans went through to support them

Not good - no product received

While I can t claim to be waiting as long as some of the reviewers below I m prompted to comment because I m in the midst of the exact same experience - Nov 2022 I have been waiting 2 months for an order of a poster but nothing has come and I m getting no response from them I ll be looking into ways to escalate this considering the consistency in comments from other users below

No response to emails lost a lot of money

I usually never write reviews but will write one now as my attempts of getting in contact with Bingomerch after they sent me a wrong order had me return it and never repay me or send the correct item have failed I feel scammed I ve lost a 3 digit euro amount and can in no way recommend them at this point in time I still hope to get the order i paid for over 6 months ago but my hope is small as it feels like there is zero response on their end

They don t reply to emails and take too long to ship

They don t reply to emails at all and they take 1 to 2 month to ship your order They made a mistake in my order which shouldn t be a big problem but since they don t reply to emails it s impossible to find a solution Looking at their reviews on google and social media a lot of people are complaining about their orders not being shipped and not getting any email replies They have replied in a few comments that they re a small crew and they re very busy They are however still taking orders letting people believe they have normal delivery times I can t recommend using them

6 weeks of delays

6 weeks of delays poor excuses and false promises Don t waste your money you won t get what you ordered I have cancelled my order and requested a refund and since then all communication has stopped The artists who have chosen this company must feel the consequences of their poor decision In this case Tenacious D us losing out on 250 in merch and 550 on concert ticket sales as I feel completely scammed by this company

Refund fraudsters

Send orders late try to charge shipping twice and refuse full refunds - avoid this dodgy outfit

the place to go in EU for top quality

the place to go in EU for top quality band reprints