Shop Reviews

Excellent help and friendly service

Excellent help and friendly service from Hayley this morning She was most patient and thorough in ensuring that my order would be processed swiftly and efficiently Thanks again Hayley

I had placed an order for some office

I had placed an order for some office supplies and one of the products we received was wrong Gabrielle was very helpful in rectifying this issue quickly and she was lovely to deal with as well

Hi Rosie Fenn thanks for the follow up

Hi Rosie Fenn thanks for the follow up call regarding my recent order well pleased how efficient the ordering system is and really happy with speed of delivery will use macfarlane packaging very soon

The customer service team is great

The customer service team is great Hayley is excellent always helping us with costs and voucher codes to make sure they are the most cost effective The products are great and delivery is always quick and friendly

Quality product and swift delivery

Quality product and swift deliveryI was struggling to find large boxes to help pack up an office that we were moving out of I was able to order what I needed quickly and get it delivered to the required location in time The strength of the boxes were top quality and were easy to put together

Highly recommended

I ve had an amazing customer experience from McFarlane and particularly Shannon in sales After ordering boxes the wrong sizes too many of them and placing a second order that wasn t needed in the end Shannon has been super helpful and gone out of her way to sort everything out quickly

Responded immediately to a picking

Responded immediately to a picking mistake with a personal phone call A sincere apology was made and discount offered Very courteous member of staff Gabrielle which has been my experience with all staff

As a older customer who isn t the best

As a older customer who isn t the best with new technologies I really appreciate the time and effort that Sarah Ellams took today in placing my order thank you Sarah and to the rest of the teamBest regards paul