Shot Scope EU | Golf Improvement Technology | Official Website
Based on authentic user experiences
Russell Casey
6730 reviews
N/A
9 months ago
Outstanding customer service and support
They gave a very quick response to my query Callum then fixed the problem and gave me clear instructions on how to implement the changes on my X5 watch Outstanding customer service and support Thank youRussell
customer
6730 reviews
N/A
9 months ago
Had a problem with the charger cable
Had a problem with the charger cable slightly out of warranty but fair play to Shot Scope a couple of emails later and they have agreed to send me a new one Fantastic customer service which reassures me that when it comes to replacing upgrading my product Shot Scope will be the first place I look
MR A R BOURGEIN
6730 reviews
N/A
9 months ago
Excellent service from the Shot Scope
Excellent service from the Shot Scope team when my V5 developed a problem with the Back button Watch replaced with no question and very quick responses
Kev Burke
6730 reviews
N/A
9 months ago
Going above and beyond
I recently had an issue with my Shot Scope V3 watch when the buckle on the strap broke Initially I was concerned because I found that there were no replacement straps available However after reaching out to Shot Scope s customer service I was thoroughly impressed with how quickly and efficiently they resolved the issue A big thank you to Joanne who was incredibly helpful and responsive throughout the process Despite the lack of new straps she arranged for replacement parts to be sent out and I was able to repair the strap without any further hassle Her excellent service turned what could have been a frustrating experience into a positive one I truly appreciate the fantastic support and dedication from the Shot Scope team Highly recommend their customer service
Mark
6730 reviews
N/A
9 months ago
Asked for a replacement tag
Asked for a replacement tag The service was efficient and very responsive
Bob Areddy
6730 reviews
N/A
9 months ago
Prompt Support
Bought the V5 watch after upgrading from V3 and out of the box it wouldn t read the tags well The tags had to essentially touch the watch band to register After a couple of times going back and forth I sent the watch back and they sent me a new one that works great
S Fairham
6730 reviews
N/A
9 months ago
Amazing customer service
Amazing customer service Contacted them in regards a replacement buckle for my GPS watch which I had somehow lost They sent me a replacement straightaway free of charge even though I was outside any warranty period Great company
KonZ M
6730 reviews
N/A
9 months ago
Amazing product does exactly what it
Amazing product does exactly what it ways on the tin customer service is second to none
Denise
6730 reviews
N/A
9 months ago
EXCELLENT SERVICE
Contacted Shot Scope after finding some discrepancies with a couple of courses in Portugal The response was prompt and easy to understand They made the corrections very quickly and provided simple instructions for me to update my G5 watch Excellent service
Grenville David Matthews
6730 reviews
N/A
9 months ago
Upload problems sorted
After purchasing my v5 I was eager to test it on the golf course so I played a round and when I got home I tried to sync and upload my results Every time I tried I received an error message I thought I might not have used the watch correctly on the course so I played another round and tried again I received the same error message I contacted support and the resolved my problem immediately Not to mention follow-up emails to ensure I did not have any other problems Thank you support