Shuttlespaintransfers Reviews

Fantastic service

I was amazed at the quality of service including mode of transportation punctuality and quality of driver Fantastic

Always reliable

Always reliable on time and great service

Return transfer

The driver was very pleasant helped with cases pushchair He was on time the drive was very pleasant

Avoid them like the plaque

I used this service to go to Tenerife South On arrival it seemed to work although they weren t very clear and they dropped me at my hotel correctly However on the return trip I was to go to Tenerife north and thought there would be some problem and I was correct I got to the pick up outside my hotel 30mins early just to be sure of catching my lift I saw several orange buses pass by but none stopped for me I called their office after around 10 to 15 mins to see where it was to be told it had been and gone They said get a taxi and claim it back I was fuming The taxi cost me 94 and their bus 13 80 I emailed to get my refund and they said they checked gps tracking and the bus was there to collect me and waited 10mins bulls it I have emailed again and they just ignore me Please don t trust this service and look else where for a transfer

Do not use

Do not use very unreliable They didnt show up and almost made me miss my flight I had to take a last minute taxi at 70 never saw anything from the money again

DO NOT USE THEM - Extremely bad experience

Extremely bad experience very unprofessional and bad customer services Had to move my booking to another day as flight got cancelled but they didn t respond to any of the phone numbers provided or acknowledge the several emails sent When we finally managed to make contact they said they were not able to move the booking and or refund us for the money and advice us to claim it with the airline company that cancel the flight

Do not use

Do not use very unreliable and unprofessional They showed up over an hour late with no explanation on the first journey from the airport and did not show up for the return journey back to the airport which almost made me miss my flight I had to take a last-minute taxi at 4am

zero stars

I would give this transfer company zero stars if I could We booked a luxury multivan for our family s transportation but instead they gave us a standard van with no air conditioning in the middle of a heatwave The driver didn t even bother to apologize for the inconvenience and when we asked for a discount for such terrible conditions they flat out refused To make matters worse the heat and stuffiness made our children so sick that they started vomiting all over the van On top of all that the transfer cost us 180 euros which was significantly more than a regular taxi would have cost us We would have much rather taken a taxi if we had known that we would be crammed into a hot and uncomfortable van The whole experience was a complete nightmare and ruined our vacation Do yourself a favor and avoid this company at all costs They clearly don t care about their customers or their comfort