Sibstar Reviews

Very helpful

I received help very quickly and the support team even asked if everything was ok Top

A great card

The Sibstar card is wonderful for those who need help managing their finances The online team is very helpful and friendly

Excellent product which is very helpful

Excellent product which is very helpful for my family member Very rarely need to contact the support team but when I do contact them they are always very helpful and responsive Definitely recommend Sibstar for anyone who has difficulty managing money due to dementia or other conditions

An absolute game changer of a bank

I set up this account for my Mum who has sever memory loss and struggles to manage her money we think she has early onset dementia but the tests haven t picked this up yet very common apparently The way the account and card system is set up is really clever and allows my Mum to have the freedom of using her card but with limits that I can help her manage stopping fraud excessive spending I think the main benefit is that I m not having to explain the situation to another stuffy back who makes me feel like I m doing something untoward imagining the situation with my Mum The very nature of Sibstar means that every one I speak to understands our situation and is sympathetic towards it which means a lot because it s a very emotional situation that myself and my brother are finding ourselves in Thanks Sibstar

I set up the account for my mum and

I set up the account for my mum and received good support from the team and prompt response to my email enquiries regarding LPA documentation which I was unsure about The step by step process for application was very clear

Reassuring to have this Specialist Support

My experience of initially opening a Sibstar account and then using the Sibstar card has been very positive The Sibstar team have walked me through the various steps in setting up the account including uploading the Power of Attorney via the government electronic code system I was impressed how efficient that was The card itself arrived within 10 days and while we have not yet fully used all of the features it is reassuring to know that the card is available when it will be needed Throughout the process I found the Sibstar team to be professional and helpful A very positive experience to date

So helpful

Sibstar has helped me look after my aunt s money She is prone to forgetting what she s spent her money on and when we d give her cash it would just disappear seemingly without a trace With this card I can set if she can use it to withdraw cash how much she can spend in a day and I can see every time she makes a payment with her card

Customer service is great

Customer service is great prompt response to query and now sorted Love that I can keep a check on every transaction as soon as the card is used it is sent directly to the app so I can control the money Good you can set limits as well as increase decrease card amount as and when needed Very happy and highly recommend