SILCA - Manufacturers of the finest accessories for bicycles
Based on authentic user experiences
AG
6745 reviews
N/A
5 months ago
Poor communication and customer service
Placed an order over a week ago and still not dispatched No communication from company until I asked for an update and they still don t know when it will be sent Not a great experience
Nick Dorset
6745 reviews
N/A
5 months ago
Silca velo avoid if in Europe
Silca velo has a useless delivery service within Europe and terrible customer support Placed order on 14-May and nothing received Tracking stops at the German depot Website just says fulfilled No answer to emails Very disappointing I won t be ordering anything again
Philip Turpin
6745 reviews
N/A
5 months ago
Do not buy from SILCA if you are in the
Do not buy from SILCA if you are in the EU especially Germany - their so called European warehouse is just another fulfilment service offered as a third party service - I ordered - 27 11 24 product wasn t sent out for four days - and then pretty much returned immediately after getting to Germany as all that was on the package in terms of Adress was my name and the town I live in It s laughable if it hadn t happened on two separate occasions Customer service is basically non existent with them
Mike Lim
6745 reviews
N/A
5 months ago
do not buy from silca as if there is
do not buy from silca as if there is any problem with their product they only give store credit and not refund
Niek Verwoerd
6745 reviews
N/A
5 months ago
Happy with their products and service
Happy with their products and service I have been using their hotwax and super secret dripwax and sealant for a few years now The sealant has saved me quite a few times from big punctures And I can t remember the last time a chain had to be replaced A week ago I noticed a bottle with a burst cap in my storage Silca sent a new bottle free of charge Sure to say my next bottle holders and socks are probably going to be silca s too