


Based on authentic user experiences
Sonja S
6730 reviews
N/A
7 months ago
Total scam
Total scam Do not buy from this store They do not honor their guarantee or return policy and do not return emails
jenny l
6730 reviews
N/A
7 months ago
No refunds Bad quality and sizing
Clothes are poorly sized and very cheaply made No material descriptions are listed on website All is polyester I emailed several times asking for a refund as the size is wrong and the quality is very bad A response took close to a month They say that they won t refund for errors in size choice It s my fault I chose my correct size the outfit is huge Complete waste of time and money
Marie von Garaguly
6730 reviews
N/A
7 months ago
Scam company
Don t buy It s a scam Bad service very slow en long waiting time between email Also the clothes are low in quality No brand They arrived 2 months after the order When you want to send them back or ask for a refund they don t answer anymore Also everything comes form china and not san fransisco
Consumer
6730 reviews
N/A
7 months ago
Dress was too small
Dress was too small I am 5 6 and 135 lbs and ordered a medium I have emailed them for weeks days and have commented on their Instagram with no reply to either Thankfully I used good old AMEX to pay for the dress I will be DISPUTING on AMEX and once done will donate the dress to goodwill
Sarah
6730 reviews
N/A
7 months ago
The worst customer care ever and the
The worst customer care ever and the dress I ordered looks TERRIBLE I actually got a response from them when I emailed them to ask for a return THEY DON T DO RETURNS They said so literally You can possibly exchange it to a different size I was so pissed off I have always bought dresses in size S and that s just the size I am in basically everything and this dress I ordered in size S could maybe fit my 2 year old daughter DO NOT BUY FROM THIS SITE I wish I would have read the reviews before I ordered Lesson learned
Laura Pell
6730 reviews
N/A
7 months ago
Avoid - scammers
Awful quality awful customer service They don t do returns Avoid Total scammers
Anette Brusewitz
6730 reviews
N/A
7 months ago
Scam company
Scam company They don t do returns I tried for two months to contact them asking for return address The answer randomly asking me whats was wrong with the item I told them 50 times It is in polyester it has even a polyester label inside but they market it as linen And the size XL is a European S-M
Fiona Mann
6730 reviews
N/A
7 months ago
Reporting to Trading Standards
I ve written on here previously about how awful they are As they state the dress I bought is 88 linen when it s not I have reported them to Trading Standards for misleading customers It also states under Consumer Protection from Unfair Trading Regulations 2008 that we are legally entitled to a refund Unfortunately I am consistently being ignored apart from random emails calling me dear and telling me I can t have a refund They are awful and total scammers
Filipa Lopes
6730 reviews
N/A
7 months ago
If I could leave less than 1 star I
If I could leave less than 1 star I would This company is a complete lie advertising clothes that aren t anything like what the picture or they say Do not buy from this company Or if you do buy one small thing you don t care about spending money on that you ll never get back and check for yourself First the site advertises 30 day free returns which is false They do not accept returns and if you did have to return something you would have to mail it back to China which is where all the clothes are made and ship from I made the mistake of ordering a large amount of clothing It arrived a month later after a journey from China in two completely ripped bags with no receipt inside Now to the clothes They are cheap counterfeit rip-offs of other clothing manufacturers you see online The photos of the clothing are not photos of the clothes they send you So they engage in illegal and deceptive advertising The clothing designs are not what are pictured and the fabrics they say they are made from are a lie The linen and cotton dress I ordered is 100 rayon or some other terrible cheap material There are no tags on any of the clothing which is required by the Federal Trade Commission FTC under several regulations primarily the Textile Fiber Products Identification Act the Wool Products Labeling Act and the Care Labeling Rule Do not order from this company if you want to get clothing you ll actually wear or if you plan on returning the clothing you receive because you re inevitably unhappy with it since it will cost hundreds of dollars to ship it back to China Their 30-day free returns statement is a scam
Nina Yu
6730 reviews
N/A
7 months ago
If I could give this awful company a
If I could give this awful company a zero I would Ordered what should have been a linen printed midi dress in a large a medium arrived in the most awful cheap polyester material it s horrendous I ve emailed commented on Instagram DMed on Instagram but have had no reply to my very valid complaint All of the reviews on the website are absolutely fake you have to log in to do one but then it won t let you register for an account on there anyway This company is obviously ran by thieves that don t give a damn about their god awful service or their customers Do not buy from here DO NOT GIVE THEM YOUR MONEY FOR THEIR HORRIBLE CLOTHES