Thoughtfully Curated. Better Sleep. | Silk & Snow
Based on authentic user experiences
Kim
6734 reviews
N/A
9 months ago
I purchased the headboard with the
I purchased the headboard with the frame what I really like about the frame and headboard is that it s sturdy with a great look the set up was quick and easy and fit together like a puzzle
Wes
6734 reviews
N/A
9 months ago
Amazing products
Amazing products I ended up buying a mattress pillows and a couple of sets of bedding The pillows are exactly what i was looking for and gave me the best sleep I ve had in a while The bedding is also really soft and exactly what i was looking for I m now a convert to silk and snow from Brooklinen
Kasandra
6734 reviews
N/A
9 months ago
Great Customer Success
They were fast and efficient - Great Customer success and return policy Will 100 recommend your products
poria meh
6734 reviews
N/A
9 months ago
10 stars
The customer service team was amazing and super speedy with their responses and my new hybrid mattress arrived much quicker than expected Such amazing quality for the price Highly recommend
Kim P
6734 reviews
N/A
9 months ago
My order got lost by UPS
My order got lost by UPS and the Silk Snow team were amazing They immediately determined that the package was lost and quickly re-ordered my item which I received as quickly as I could The team was friendly and easy to deal with
Antoni Borowczyk
6734 reviews
N/A
9 months ago
Missing Package
After realizing a package was missing I reached out to Silk Snow Customer Service They investigated the issue with FedEx and promptly arranged a replacement for the lost or stolen item
Michael
6734 reviews
N/A
9 months ago
Customer Service is Outstanding
Customer service is outstanding The product came with some damage but the team at Silk Snow was quick to provide a resolution to the issue Highly recommend them
Eloise
6734 reviews
N/A
9 months ago
All was good
I was sent a clear tracking number when my order was ready to be shipped was able to follow my mattress and bed frame The mattress was delivered quickly and for free and my bed frame was easy to assemble My husband and I have been sleeping on our mattress and bed frame for a few months now and we are extremely happy with our purchase Also we ordered the Linen sheets too we have two dogs and those work great for ppl with pets and hair Super breathable and comfortable Super happy
Cora E
6734 reviews
N/A
9 months ago
Daniela answered all my emails and was
Daniela answered all my emails and was very helpful along the way so that we could get the parts that were missing from our package
Alpha Delta
6734 reviews
N/A
9 months ago
Good product
Ordered the coverlet and out of the box it came damaged in 3 different areas Requested an exchange and I got a 2nd one that was flawless and I got to keep the 1st one Overall it s a good product exactly as advertised and the customer support was fast and hassle-free Thanks