Silkn Reviews

Frustrating Customer Service Experience Black Friday Sale

I have a few Silk n product-devices which I have purchased from other stores and they were all very good From the Black Friday Sale I purchased directly from Silk n 3 product-devices One of the purchases I received in a box was already opened The seal was in fact dirty The items was missing a part I tried to reach them at their email address provided in their website but got reply the email address I use is writing them is blocked I tried using another email address again reply is blocked There s no way you cannot send them an email I called the contact number they provided which call rates applied and told them about the problems The lady who answered could not answer my questions but instead I was told that she will relay my message to an agent and ask her to call me back and that I just have to wait for the call Until now nobody called me from Silk n I have 2 more other product-devices that I bought together with it which are for Christmas gifts and that will yet be opened later for sure and I am afraid if there might be problems again I started to believe now that products offered on Sale may not be genuinely new I really find this a very disappointing and frustrating experience I hope they will still contact me before the return date expires

If I could give no stars-I would

If I could give no stars-I would Ordered my product 9th January Still have not received Customer service do not know where it is I have no dispatch notification no tracking reference No idea if product will arrive but refuse a refund as order has been sent Just going round in circles with them The product was expensive and I have no idea where it is or if it will ever arrive I am doing all the chasing with email and expensive calls to Holland

Excellent service

It s a must have in my routine from now on It cleans the skin deeply I see especially the difference with the pores on my nose And gosh is my skin sooo smooth and soft I absolutely recommend this product

Goed product en perfecte levering

We bought the Black SonicYou and from day one my teenagers claimed it The design is cool no ugly re-charger looks beautiful with our black marmer bathroom table makes relaxing soft noice tinkles a bit and leaves teeth very smooth At first I thought will this clean enough because of the soft rotations but it cleans super We are fan Plus super easy when you travel

Great service great product led face mask

Excellent service on time delivery goods in perfect condition

Excellent product works very well

Quick and efficient delivery clear instruction for product Started to us the device for few times and could see already improvement on skin next day has an effect on acne kind of release of stubborn redness

Very fast delivery

Very fast delivery

Good device

The shipment was good arrived on time I haven t tried properly yet But just form the package and the mine test i tried on my legs it s way better then any other trimmer i purchased