Silvermeregolfstore Reviews

Have used them often but never online

Have used them often but never online item did not arrive and remains a mystery as to its location Parcelforce say they tried but CCTV shows otherwise 400 putter missing in thin air will not use online again Very disappointed

Faulty Cobra F9 5 wood under a year

Brought a Cobra F9 5 wood under a year ago so should be still under warranty Sharp edges have developed around the face of the club which marks the golf balls every time the club is used Took the club back to Silvermere who seemed puzzled despite the fact you could feel the rough edges around the club and they were shown photos of the marks on the golf ballsThey kept the club for about a week then phoned me to collect the club as they could not see a problemI have always brought my clubs from this store but never againAmazing the attitude when buying but when trying to get some service for sub standard good NOT INTERESTED This will be my reaction to the store the next time I buy clubs

Poor club fitting service - would not recommend

Poor club fitting serviceI had a club fitting in Nov21 at the left handed shop waited 7 months for new irons was not too bothered as I knew there was issue with getting all clubs Eventually got them mid May and first time I hit them they went straight left middle of the club Tried them 6 times eventually gave up went back to my old clubs Wrote and told the shop something was wrong Was seen again to be basically told it was me not the clubs I am a 10 handicapper and have played 20 years so not a newbie When I went to another local club fitter they checked my lie and weight of clubs were wrong Clubs I bought had 65g shafts and they were too heavy for me changed to 45g Lie 2 degree out Basically I was given off the shelf clubs for a 6ft man Would not recommend to use them Had to pay to change shafts costing additional 500 Not a happy customer

We had one of the worst experiences

We had one of the worst experiences with the Silvermere golf store - shoe department This is the 2nd shoe we had to replace due to collapse of the shoe support with the last one having hole in the right shoe The customer experience and tone of the staff Joe others was discerning and they put the blame on us stating the shoe horn was not used hence the issue This is the most ridiculous explanation I have heard over my entire life and really disappointed with the overall experience Further they asked me to leave the shoes and will charge me postage to return back to them Sorry but a absolute NO-GO shoe store in my experience

Purchased a pair of golf shoes

Purchased a pair of golf shoes which can I say the customer service was horrendous from start to finish tried them whilst on a golf simulator when I got back home really didn t get on with them as they had really high heel there was barely any room to walk in the shop or try holding a club whilst wearing them Took them back the next day and the store manager was obnoxious and refused to replace saying they have been worn I strongly recommend not using this store as the after sales service is worse than poor I my self will never be going back there

Golfers Heaven

I attended Silvermere Golf for the first time yesterday 03 02 22 for a driver fitting to replace my 4yr old Ping Upon arrival I was pleasantly surprised with the overall aesthetics of the venue and then I walked into the pro shop to book in WOW This is golf heaven To warm up and get rid of some nervous energy I hit a bucket of balls on the fabulous TopTracer range Excellent dual height driving range with very good targets and bunkers etc Then Mike my driver fitted arrived and we headed upstairs to one of their fitting suites The use the GC Quad tracer and from the elevated position it really helped to see the ball flight The expertise I experienced yesterday was second to none We tried varying clubheads different shafts and have ended up with what can only be described as a weapon I had a very consistent flight and distance with the new setup and the accuracy was phenomenal - with what is so massively different from my previous fitted driver I cannot recommend this place enough and will definitely go back for anything else I need

Great deal

Just been for a custom fitting for driver 3 wood and hybrids Mike was superb and very knowledgeable In no time at all he had me sorted with the shafts required for my ability and what degree loft needed to achieve the 12 to 14 degree launch angle Then to top it off the money paid for the fitting plus and extra 20 was taken off the price of the clubs I purchased I cannot recommend these guys enough for their custom fit and will be using them from now on Worth the time and money to get things right And way better than my previous golf company who decided to con me out of a few quid

Two visits in 3 months says it all

After my initial visit in Feb this year I have headed back for some new fairway woods and a wedge Yet again I was greeted with the upmost courtesy and professionalism and was lucky enough to have the same fitter Mike W from before It was an extremely thorough and efficient fitting which has left me eager to receive the new woods My driver from Feb visit has been in the bag for a month now and is performing better than I could ever wish and I expect the woods to follow suit This is THE ONLY place to go for golf clubs in my honest opinion

Highly recommended

Ordered an Ogio golf flight travel bag as this was the best online price and free delivery Bag arrived within 48 hours and a great product My friend ordered one at the same time and his arrived on the same delivery van After being sceptical of the online shop as I d never heard of them I can now highly recommend Silvermere and will definitely shop there again

Great Service

I bought atrolley from Silveremere less than 3 years ago and although a little apprehensive as the store is so far away from where I live it was delivered quickly and undamaged Recently I noticed that one of the bolts had sheared off and I emailed them Mike asking for a replacement Within a week the bolt had been delivered and within a few minutes the problem was fixed This rate of service is unusual unfortunately so Silveremere and Mike deserve praise and I won t hesitate to recommend them