Silverybrand Reviews

Not as advertised

Not as advertised The mug was for father s day it was a Bluey themed mug In the pictures on the website the mug was indented in certain spots so it would have been tactile which you could see in pictures When the item arrived it was printed so flat with no indents not as displayed on their website

What I ordered was not what I expected

I too was expecting an indented mug but received one that was printed instead They have conveniently removed the product page of the mug from their website I suspect they targeted a lot of Australians with their ads on instagram and Facebook Very disappointing as it was for a Fathers Day gift and was not worth the 50 I spent on it

Terrible product

Terrible product Sadly expected more and received overpriced poor quality junk Delivery was terribly slow 25 days and rather than the indented personalised mug for Father s Day received a junky mug with a poorly printed wrap image all stretched out and pixelated

Got charged twice

I went onto my PayPal to pay for the one product that I wanted and was charged twice I only wanted one I tried their telephone number but it s a dead number and attempt to contact through there site which refused to submit UPDATE The second charge has been dealt with

I ordered a Grinch mug that was

I ordered a Grinch mug that was supposed to be personalized I received a blank mug I ve been trying to go through customer service with emails but have yet to get a response Horrible customer service Update I finally heard from customer service after posting this review They did make the order right But considering all the trouble I had to go through I m not ordering from them again

False advertising

I ordered Christmas ornaments that look NOTHING like the photo False advertising and a complete rip off NEVER order from these people

Product is terrible quality

Product is terrible quality nothing like the pictures advertised Do not use

Ordered two Stitch ornaments and not

Ordered two Stitch ornaments and not what appeared in the ad Super cheap looking flat and look like a kid made it with a sticker Each ornament was almost 20 Very disappointed with the product Would not shop this site again