


Based on authentic user experiences
Claudette Charles
6744 reviews
N/A
6 months ago
Item missing from my order
Placed an order for 3 shower towels I absolutely love them But my order also included a face exfoliator - a free gift - but this never arrived I contacted Sima and they initially agreed to send the face exfoliator but 10 days later they emailed saying I should check as their fulfillment team were saying that all of my items were in the package - but they weren t Very disappointing I am grateful to have received the items for which I had paid but would never risk ordering from this company again might not be so lucky next time
Rachel S
6744 reviews
N/A
6 months ago
This company is a nightmare
This company is a nightmare Do not buy these if you expect to return them Have been going back and forth with a ton of emails for a few months just simply trying to get a return address So far they have sent me FOUR different addresses Insane and total chaos
jessie porter
6744 reviews
N/A
6 months ago
Lost packages and no help
Lost packages and have been going through customer services for weeks trying to get a refund Fed up
Kieran Backhouse
6744 reviews
N/A
6 months ago
Made in China
I m a bit disappointed as this website claims these are Japanese but they are made and shipped from ChinaI have spent over 70 for products I could have gotten from temu for less than half that
Sherese Williams
6744 reviews
N/A
6 months ago
Don t Order this
I order December 2 2024 for Xmas gifts I haven t got any information for arrival yet But the did send me a be patient message Today is the 12 29 24
Barbara
6744 reviews
N/A
6 months ago
If I could put zero stars I would
If I could put zero stars I would They auto ship So beware they will charge credit card I tried to cancel 48 hours before shipping to stop it Nope they sent anyway Now I have to wait and ship this crap back Not worth Customer service is horrible My guess China is where this shit comes from Buyer beware
Richard
6744 reviews
N/A
6 months ago
Lightning fast shipping
Order came fast these are super quality products and I couldn t be happier
Aviv
6744 reviews
N/A
6 months ago
I am not the one to write many reviews but
I am not the one to go and write many good reviews but this company EARNED that Big time product quality is amazing i bought the black exfoliating towel for the body and for the face and that was so amazing since than i bought the pink for my wife and the gentle face towels and let me tell you their product are top quality customer service is great replied to my questions very fast and the delivery was super fast I would recommend them to every person Thank you Sima brand keep up the good work
omri hamo
6744 reviews
N/A
6 months ago
Legit company with legit customer
Legit company with legit customer support Thumbs up
Arik Twina
6744 reviews
N/A
6 months ago
Happy to have it
Happy to have it best value for money