Simoptions Reviews

Easy to Use and Amazing Customer Service

It was easy to purchase and I received the eSIM information right away The set up was also quite easy I had some issues with my original carrier so contacted customer service via email and they responded quickly and were super helpful

e-SIM Europe works great

I bought an e-SIM for both my son and daughter when they went to Europe and it works great The email support team respond immediately to our questions They are very efficient I would recommend this to anyone Thank you for a great service

I bought an europe 30 days esim

I bought an europe 30 days esim but found out it isnt compatible with my phone Customer service was helpful and agreed to do a full refund thanks Nathalie

I purchased an eSIM but did not work

I purchased an eSIM but did not work because my phone had issues The customer service was very responsive and offered a refund I also purchased for my kids and it worked properly on their phones

Issue resolved

I recently had an issue with my eSIM and their customer service team was incredibly responsive They quickly addressed my concerns and resolved the problem in no time The representative I spoke with was knowledgeable courteous and efficient I m very impressed with the level of service and support I received Highly recommend

Helpful and responsive

I was hoping to use an esim card while I traveled so after reading some reviews I chose SimOptions They were both efficient and responsive with helping in the download process

Bought the esim as i was in france from

Bought the esim as i was in france from usa Needed an esim to help me with directions and calls and this was perfect Installation was quick and easy using the QR code provided I would recommend this eSIM anytime

I recently purchased an eSIM and was

I recently purchased an eSIM and was really excited to get it set up Unfortunately I ran into an issue because my phone was locked and I couldn t install the eSIM I was worried this would be a huge hassle but the customer service team was absolutely incredible I reached out for help and they quickly identified the issue with my phone They were so understanding and walked me through all the steps I needed to take Their responsiveness and expertise made all the difference Even though I couldn t use the eSIM right away because of my phone s lock the team stayed with me throughout the process ensuring I knew exactly what to do They made a potentially frustrating situation so much easier and I m truly grateful for their support I highly recommend this eSIM provider not just for their great product but for their outstanding customer service They went above and beyond to help me and I will definitely be a loyal customer moving forward Thank you for turning a tricky situation into a positive experience