


Simple Life Fabrics - Online jersey fabric and cotton fabrics shop UK
Based on authentic user experiences
JR Brookes
6731 reviews
N/A
6 months ago
Achieving online retail perfection is possible
Is it possible to make the process of choosing and buying fabric enjoyable memorable and an experience you look forward to repeating In carrying out that process is it possible to achieve what could be considered to be online retail perfection My recent experience with Simple Life Fabrics and Sarah who runs the company with her husband John lets me answer both of these questions with an enthusiastic Yes If thought to be hyperbolic in my praise I will admit to being only slightly but my enthusiasm for this company and my delight felt from my purchase from them is genuine My experience purchasing fabric online is limited but my experience in online shopping in general is not From my experience when purchasing products and services from online retailers few of those experiences have been memorable When they were rarely was the experience a positive one To stand out in the crowded online retail sector is therefore challenging To stand out for reasons which are so positive is rare and remarkable and should be lauded I made my first purchase with Simple Life after being directed to their website by another in order to purchase a specific fabric The website was easy to negotiate well-written and attractive The price was reasonable and the purchase easily completed So far it was a good experience However the experience became great when I soon received an email letting me know that my lovely order had been dispatched with clear easy to understand tracking information My purchase price included delivery although my purchase was not a large one I was impressed that delivery was by Royal Mail 24 Tracked rather than the 2nd Class delivery when it gets there service often used when delivery is free I was pleased when my order arrived when expected and the fabric was exactly as described However my pleasure turned to impressed delight when I found a personalised note from Sarah enclosed with my purchase in a handmade cloth gift bag inside a larger and useful canvas bag with the Simple Life Fabrics logo This extra personalised gesture from an owner of an online retail site was extraordinary and set the company and my purchase from them apart I was so impressed with the entire experience I sent Sarah an email to thank her and tell her what a difference her efforts made and received a charming and informative response which again took more time to write than most others would have spent I thought about posting a review of my experience at that point but did so after making a second purchase partly due to time constraints on my part but also to make sure that my first experience wasn t a one-off that wouldn t continue with subsequent purchases I was delighted to find out it was not My second purchase was delivered with the same speed and efficiency with the note from Sarah being charming and personal expressing appreciation for my purchase with the charm found in a note to a friend and not just a customer I could not hold back from expressing my praise now and joining what should be a choir of voices singing the praises of this charming company and its impressive and appreciated owners The extra touches which Sarah takes shows how much she enjoys what she does and the products she sells I can t imagine how much time the extra touches of Sarah must take and whether she or others ever question if her time and efforts are noticed I can say they are noticed and the difference they make is vast While her efforts may come from her enjoyment of fabric their effect is to make that enjoyment contagious and to make an everyday experience of online shopping into a memorable wonderful moment that I look forward to enjoying again and often In a world where mediocre is tolerated and average considered an achievement excellence is rare but when found it should be celebrated and shared so that others may enjoy the same experience Simple Life Fabrics and its charming owner Sarah are such excellence
Cara
6731 reviews
N/A
6 months ago
The best fabric shop ever
The best fabric shop ever Sarah could not have been more helpful even for my unusual requests due to dye allergies I cannot rate Simple Life Fabrics any higher on communication resourcefulness responsiveness and the absolutely beautiful fabric I have received I do not hesitate in recommending this company
Michelle Harris
6731 reviews
N/A
6 months ago
Absolutely blown away with the service
Absolutely blown away with the service from Sarah Beautiful quality fabric great price fast delivery and packaged exceptionally well and a lovely little touch with the handmade pouch hand written note I shall definitely recommend you and visiting your online store again
Carolyn copeland
6731 reviews
N/A
6 months ago
A shop I ll definitely buy from again
I had searched for a better price for a particular fabric for about a week And found it on simple life fabrics I snapped it up From buying on line to it arriving took 3 days No fuss No problems And a lovely note from Sarah A definite keeper for my fabric purchases Thank you
Barbara S
6731 reviews
N/A
6 months ago
First class customer service
I recently bought three different fabrics all of which are lovely quality and very reasonably priced They were delivered quickly and came with a charming hand written note from the owner - would not hesitate to recommend and will definitely be buying again
Margaret Thwaites
6731 reviews
N/A
6 months ago
Wonderful fabrics and service
This is my second purchase from Sarah Lovely interesting choice of fabrics Packaged well and dispatched swiftly Very pleased with friendly efficient service Thank you
Vicki
6731 reviews
N/A
6 months ago
Amazing customer service
I ve purchased from Sarah a couple of times now and her communication and customer service has been exceptional Beautiful Fabrics and a fabulous price packaged with care and a lovely hand written note Sarah s shop is my favourite online fabric shop
Rikke Clemen
6731 reviews
N/A
6 months ago
Beautiful fabrics and happiness
Thank you so much - This is one of the nicest shopping experiences i have ever had just goes to show that you can still get that personal touch with online sales and with a bit of extra happiness magic sprinkled on top - my fabrics arrived quickly beautiful lovely quality fabrics wrapped nicely and what made it extra special was a personal handwritten thank you note inside a little Christmas themed drawstring gift bag such a nice little touch but with a massive effect it made me really happy and cheered up my day
Hissett
6731 reviews
N/A
6 months ago
My go to site for fabrics
Simple life fabrics are the best and the cheapest Sarah has recently had many Nerida Hansen fabrics on her site and the cost per metre is the cheapest around Added to which you always get a lovely message from Sarah with your delivery and she is so quick to answer any of your queries Brilliant fabrics and caring customer service What more do you need
Bronwyn
6731 reviews
N/A
6 months ago
Magnificent fabrics
Magnificent fabrics I ordered SKU FNCPASTELHEARTSSWF Little pastel hearts designer cotton fabric White - Oeko-Tex and it is MAJESTIC So soft and silky to touch a dream to sew with and it falls so beautifully I can t recommend highly enough