Simplybaby Reviews

Excellent customer service

I ordered a car seat for my daughter a few weeks ago My expectations were set from the very start on the website As we can all appreciate with COVID-19 delays are inevitable for safety reasons The courier arrived unexpectedly while I was working from home and the gates were locked I received a call and voicemail from the managing director Mike to let me know the courier was unable to gain access A follow up email was also sent which was greatly appreciated Many other companies wouldn t have bothered to make contact in my experience Truly great service from Simply Baby I managed to catch the courier before he left and received my order I would definitely recommend to all Thanks again I hope everyone keeps safe Tom

Brilliant product excellent service

I purchased an extended rear-facing child seat from Simply Baby for my grandson It cost almost half the price of a similar one that my daughter has with no discernible difference in quality and indeed some improved features The seat arrived in less than the predicted time delivered by a reliable company I shall certainly look out for future purchases from this company

Excellent service

We ordered the recaro young sport seat 2013 model for our daughter Within the hour of us placing the order we received a phone call from Simply Baby to let us know that they had spoken to the supplier and they were unsure when the seats were coming back in stock Without being prompted i was offered the newest model of the same car seat at the same price discount of 50 purely because they didn t want to cause us any inconvenience He then says the delivery would be three days but the car seat arrived the next working day Best service I have had and would highly recommend

Wow

Wow ordered on Saturday it came on Monday Absolutely besotted by the pram it s gorgeous Would strongly recommend using this website for anybody wanting quick professional service Absolutely love it Thank you very much x

Easy to order

The site was very easy to order off of with no problems and fast dispatch and delivery the order came well packaged and wrapped and perfectly as pictured and described

Great customer service

I had a query about something I was looking to order Mike replied to me so quickly even outside of working hours He was extremely helpful and polite I am really looking forward to receiving our new pram and accessories I will definitely use this company again in the future Great customer service 5 stars

Bugaboo Donkey 2

Had delivery of our Bugaboo Donkey 2 today Really happy with the pram ready for our babies arrival Pre-ordered through the website and it was delivered as soon as they had the stock arrive Kept informed about the items and when estimated delivery would be Brilliant service and would use again

Fantastic service

Fantastic service The website was easy to navigate and find what I was looking for I had purchased a car seat that unfortunately they could no longer order as the manufacturer had ceased making it but hadn t updated the site that Simply Baby use they emailed me and offered a more than suitable alternative The service from Michael was 5 and purely from how this matter was resolved I will be a customer of Simply Baby com for all future baby purchases Thank you

Excellent customer service

We were let down by another company who kept fobbing us off re expected delivery times which was causing us a lot of stress and I was upfront about this with Simply Baby who were extremely helpful and reassuring I cancelled my original order went with Simply Baby and was provided a courier tracking number within minutes Highly recommended