Simplymac Reviews

I had an appointment with this shop and

I had an appointment with this shop and online it said the place was open when I get there they said the place was having supply issues and they were closed Next time simply mac should SIMPLY put temporarily closed on their website Yacouldsmditle

They are clearly a scam

They are clearly a scam i dont understand why apple still let them sell their product i purchase a macbook almost 3 weeks ago they havent shipped the item yet where its supposed to be shipped 3-4 business day now when i communicate with them they kept saying they have it on stock and item alreay been allocated but dont have any idea when the order will be shipped apprantly everyone has the same issue with them

Be Cautious with Purchases from Simply Mac

I placed an order for an item that was supposedly in stock After I reached out for a status update they said we are unable to ship inventory at this time due to a huge processing error at the warehouse Nor do we have guaranteed shipment dates for your order My instant thought is why did you charge the full amount for a device you can t ship Also why did I have to reach out to find out you can t ship my order Why did Simply Mac not send out a notice as soon as my order was placed When I tried canceling they said Please let us know why you would like to cancel your order I shouldn t have to justify canceling an order when it is no where near shipping Also why cant I cancel the order online What year is it that you re making people email you to cancel an order Either way buyer beware My first experience wasn t great but I know it will be my last with Simply Mac

Guess I should have read the reviews

Guess I should have read the reviews before using the Simply Mac on St Simons Island Georgia A simple screen replacement could not be done in the office so they had to order a whole new phone Great I get a new phone Wait I get a BLANK new phone as they didn t back up my phone correctly All of the information on the phone including irreplaceable photos I am sorry there is nothing we can do says Chandler the operations manager

This is my first experience with Simply

This is my first experience with Simply Mac and I will never do business with them after this negative experience Their business plans are not customer orientated They are not trying to change that aspect of their business whatsoever I made a purchase through the online store back in December 2021 I am still waiting for the product to be shipped to me Simply Mac have already collected the money for the product but doesn t care whether the customer is happy or not When you ask Simply Mac to cancel the order they tell you that a restocking fee will be incur How can they take a restocking fee for a product that they say isn t in their store shelf I wouldn t recommend anyone doing business with a shady company and Simply Mac in my opinion is doing shady business I am still fighting to get a refund after almost 3 months

I placed an order for Beats on

I placed an order for Beats on 11 28 2021 A week before Christmas I sent an email asking where my order was They said they did not have it in stock and would be shipping them out January 20th That day rolled around so I sent another message this time they said the expected arrival date that they would receive the product would be 3 24 2022 I do not recommend this place I do not know yet if I will be able to cancel my order and get a refund

I placed an order on Nov 25th 2021 and

I placed an order on Nov 25th 2021 and still not arrived On top of that I just received an email stating that now it will ship late February that too not 100 sure Not satisfied with them at all I will not suggest anyone to do business with Simply Mac

Horrible customer experience

Horrible customer experience On November 11 2021 I ordered 2 of the new iPads from Simply Mac as Christmas gifts My credit card was immediately charged most companies wait until the item ships to charge you There was no indication of whether the iPads were in stock so I emailed the orders email on 11-13 and promptly received a reply saying that they were on back order Since then I have received ZERO communication My account shows that the order is unfulfilled I have sent multiple requests inquiring about the order and asking that it be cancelled I am getting no response Not even a message say my email has been received When I call the customer service number there s no way to talk to a person as I m sure you know Yesterday I went to a retail store only to be told they couldn t help me with an online order So here we are on 12-28 I have a large charge on my credit card made 11-11 no iPads and no response from multiple inquires

I bought a laptop with them 4 months

I bought a laptop with them 4 months ago they are still telling me they don t have it Every month they say next month they are going to have stock but the only solution they give is returning the money Now I need to wait until money is back but I can not get the time that I lose waiting for them They are still offering the same products and they still don t have it on the store Please buy directly from Apple store

Ordered Apple Pencil

Ordered Apple Pencil Wrong product sent not compatible with my iPad Horrible trying to return this And it says they will charge a 15 restocking fee No one answers at the 877 number DO NOT PURCHASE ANYTHING FROM THIC COMPANY