Sinesplumbingandheating Reviews

Great local independent business

The company came highly recommended and did not disappoint they came in with a fair quote against other big plumbing companies The owner round and looked at what work needed doing and talked through all aspects of the job explaining what they would need to do and why including legality within building regulations and if as a client was happy with where the new boiler would be fitted On build week two plumbers came and made sure the work area was covered in order not to damage our carpets they looked smart and presentable as representing the company and again very polite and explained what they would be doing on each day Both very experienced in what they were doing and spent time to make sure the finishing touches would be what they would expect in their own home Am looking forward to using them again and they have a customer for life from us

New boiler

I have been using Sines for the past couple of years for my yearly boiler check and when i decided that it was time to replace my old boiler i thought that the best choice was to ask them and i was not disappointed I had a first visit with Steve to understand what type of boiler would work best with my house and with the water pressure i ve got Steve was very open and honest in his advice Once i decided to proceed it took a very short time to organise a date The team arrived bright and early ready to start They were hardworking polite and friendly without overstepping at any point I received plenty of information concerning what was going on and i received plenty of information on how to make the most of my new boiler Before making any permanent change they always made sure to ask and check i was ok with their work While sorting out the boiler they realised that my water heater was not working properly they ordered the necessary part overnight and managed to fix it and give me a little bit more time before a new heater will be required as well At the end of the day they made sure to clean everything thoroughly they gave me a pack with all the paperwork they informed me about more documents to come and they gave me plenty more of advice I had a very positive experience and i m certainly going to contact them again when the water heater will need to be replaced

Straight Shooters Who Did a Great Job Just My Two Pence

Let me tell you my old boiler finally kicked the bucket after 25 years RIP trusty Bosch Worcester Feeling clueless I got quotes from a few plumbers Sines Plumbing wasn t fancy but they were straight-shooters from the start These guys weren t just professional they were super down-to-earth and explained everything about the new boiler installation in a way I could understand They even came over twice at request to answer all my questions because let s be honest plumbing stuff can be confusing What I really liked was that they didn t try to pressure me They talked me through the different boiler options and those smart thermostat things Google Nest vs Bosch EasyControl without pushing anything specific Made me feel like they genuinely cared about me making the right choice Price-wise they weren t the rock-bottom cheap but they weren t bank-breakers either More importantly they didn t give me that used car salesman vibe Felt like they were honest folks who just wanted to do a good job The installation itself went smooth as butter The technicians Martin and Simon were awesome Super friendly explained everything they were doing and even figured out a tricky part with the Bosch EasyControl They weren t just about rushing through the job they made sure everything worked perfectly and that I knew how to use it Leaving them the key while I was out wasn t a worry at all They even called me later to set up a handover at a time that worked for me that little touch really mattered Look Sines Plumbing isn t flashy but they re the real deal They re honest do great work and clearly care about their customers If you need a plumber you can trust these are your guys Highly recommend

New combi boiler

We received very quick and efficient service We were given different options and advice on which would best suit our needs and budget The engineer was very polite arrived on time and was extremely professional

Boiler service with a smile

Carried out routine boiler service and fitted a new radiator and valve in a bedroom Very clean and tidy and no hassles I have used this company a long while now and would not use anyone else for my heating and plumbing

I have been a customer of Sines

I have been a customer of Sines plumbing and heating for many years and highly recommend the company All the staff I have dealt with over the years have been most professional with great integrity They are knowledgeable very helpful and efficient always friendly and take great pride in delivering excellent customer service at all times When our heating suddenly stopped working recently I know it was a particularly busy time for the company and was most grateful for the way our problem was dealt with I was given realistic estimates of when we could expect an engineer to get to us kept updated all the way along and this ended in a successful repair Thank you Sines plumbing for always providing such an outstanding service

New boiler

Steve and the team fitted a new boiler in a new location and we can not fault their work The guys did a brilliant job turned up on time and didn t leave without every inch of mess being cleaned up A fantastic job and we would not hesitate to recommend

Boiler conversion

We recently required a complete replacement of our old boiler we asked Sines to quote and install a new boiler the quotation was concise and well detailed to suit our requirements From the initial visit the quotation booking in process and updates were excellent The conversion boiler was carried out by two first class gas safe engineers their knowledge and quality of workmanship cleanliness respect of the property was exemplary through out Attention to detail total professionalism care safety nothing was too much trouble Finally a company team that can deliver turn up on time and provide a service second to none we would highly recommend this company for their outstanding service quality reliability politeness a truly top team Sines Plumbing and Heating