


Based on authentic user experiences
Amanda Sutherland
6733 reviews
N/A
5 months ago
Shocking customer service
The product itself is good but their business practice is a shady as They try and buy good reviews They ve shut down previous Trustpilot reviews because they got unfavourable replies There are draconian rules on their Facebook collective where people are prevented from talking about any issues that are having It has caused serious damage to some of my friends nails The customer service can be shocking Often if they make a mistake with an order like if they don t include an item you ve paid for they won t ever admit their mistake and just send you out their missing item They will just send you a voucher code to be able to add the missing item to your next order therefore practically forcing you to spend MORE money with them to fix their own error They have unfairly and unjustly closed down Facebook groups that talk about all sorts of different mail systems and techniques accusing them of selling counterfeit product which is just untrue and ludicrous Their censorship is mind blowing and it s a shame revise the powders are actually really good They just lie about how way they system is to remove and don t want any mention anywhere of the damage it causes to some people s nails I m lucky mine have been fine other s not so much If you do buyfrom then don t expect them to correct any mistakes without a fight and don t expect to be able to discuss any issues openly on their forum That all has to be hidden away
Bobbie Lee
6733 reviews
N/A
5 months ago
This company is shady shady shady
This company is shady shady shady One of Sistaco s TrustPilot accounts was shut down because they were paying for positive reviews Hundreds if not thousands of women have had posts removed from their FB group because their comments shed negative light on the product and or the company in general Anything remotely negative is removed without warning including the fact that the product is nearly impossible to remove and many people have sustained MAJOR nail trauma from long soaks in acetone and scraping to remove the product Not unique to Sistaco though as this is true for ALL gel polish Gel allergies are very real but Sistaco blames the user if they develop this known allergy Sistaco products are WAY overpriced as their powders are nothing more than mica and glitter Seriously you can order mica and holigraphic glitter in 30 colors for the same price as ONE pot of Sistaco powder There is absolutly NOTHING unique about this product system but they shut down any discussion regarding similar nail powders to retain customers Countless women have nail damage ranging from minor to major Again Sistaco insists that is a result of user error Everyone knows that B S T buy sale trade groups exist for almost every popular product known to man NOT Sistaco Oh no Sistaco will not allow B S T groups on Facebook they claim copyright infringement and successfully have them all shut down In closing I don t hate the product the nail powders are pretty BUT I HATE the business model I HATE the censorship and have read horror stories about customer service so anything I buy will be second hand
Paula
6733 reviews
N/A
5 months ago
Company uses shady practices to silence
Company uses shady practices to silence all negative feedback The colours are gorgeous and I have had no issues with using the system but the way they advertise and run their online customer facing business is abhorrent They have a Facebook group where they only allow positive reviews Anything slightly negative gets removed This also extends to all other groups on facebook They actively take down other groups with any mention of their product in a negative light What are they trying to hide
Olga Guintchitskaia
6733 reviews
N/A
5 months ago
I placed an order and was told 48 hours
I placed an order and was told 48 hours to get confirmed tracking information After 5 days with no information I decided to cancel Now I am so thankful they didn t ship on time After reading all the reviews looks like I dodged a bullet Thanks Sistaco for not replying
Amy Noble
6733 reviews
N/A
5 months ago
Terrible application process
Terrible application process terrible removal product terrible customer service terrible experience They are a bad company do not buy
Amber
6733 reviews
N/A
5 months ago
Order almost 200 with them
Order almost 200 with them for the first order Well packages arrived missing several items They expect an email within 48 hrs of getting the package along with pictures which was all provided The only response I have gotten is we are investigating the reason you are missing items Well great do the investigation but get me my stuff It is a gel system that requires a base coat and a top coat The starter set I ordered which was supposed to include these two items along with 6 colors the light 2 mixing pots and the application tool did not include 1 or f my colors r the top coat It was also missing the mixing pot which I am less worried about as I make lip balms and have several of my own Also added the pedestal and that was never in the package either This makes it a basically useless kit because without the to coat you can t seal the powders to your nails and they just wash off I have still not gotten a resolution and just keep getting ignored The company also removes ALL Posts or messages from all of their Facebook pages that have anything to do with any bad express questions Stay away from them use regular mica powder for soap making as it s the same thing and save yourself a ton of money and complications on getting what you are owned
Paula
6733 reviews
N/A
5 months ago
Sistaco is an absolutely horrible company
Sistaco is a horrible horrible company who will delete and block anyone who posts anything negative about the product Because of this there are thousands of women who end up spending so much money because they only see the positive posts only to be let down badly once they start using the product This is what happened to me The majority of blocks are of women only trying to get help with removal as it s nowhere as easy as they claim and will take more than an hour and it s still not off Also I had issues with nail lifting and I wasn t the only one and they deleted all my posts asking for help and contacted me via DMs which was not helpful at all as they basically said I had applied it wrong even though I applied it as per their instructions Not only do they block many women who comment negatively but they have also managed to have five groups that I was a member of but who knows how many others that have tried to help women with nail issues I had to give them one star but if i could I would not have give ln them any Avoid them like the plague
Maria K
6733 reviews
N/A
5 months ago
Sistaco Nail System is AMAZING
Sistaco thank-you for making such a beautiful product I love the ease of application and how fast it goes on I ve tried gel polygel and dip powders and the Sistaco product is by FAR the easiest I have ever used The holographic powders are stunning in the sunlight The colours are gorgeous I highly recommend this product The addiction is real
Melodee Snider
6733 reviews
N/A
5 months ago
I absolutely love Sistaco
I absolutely love Sistaco I use to get my nails done regularly with SNS my nails were getting so thin and brittle Sistaco is so much better for my nails and the fact that I can do them on my own at home is such an added bonus I m so glad I complimented my friend on her gorgeous nails She told me about Sistaco and I ve been obsessed with it ever since
Amy Noble
6733 reviews
N/A
5 months ago
I love all of my Sistaco products
I love all of my Sistaco products From the powders to the foot buffer You can t go wrong using their items My nails and feet look great now