Sisterjane Reviews

Customer Service is wonderful

Customer Service is wonderful All my requests have been dealt with very promptly Very useful when buying from another country

The customer service is fantastic

The customer service is fantastic I emailed in to ask dimensions of a couple of items and got them immediately they also checked their manufacturer to confirm the sleeve length on an item for me When the clothes arrived I was confident they d fit me and they absolutely did Mia was incredibly nice and helpful throughout if you need any help with your order they re great

Excellent customer service I bought a

Excellent customer service I bought a dress online which was lovely but sadly didn t suit me fit Contacted Mia at customer service who replied promptly and was very helpful in helping me to return Will definitely be back Thanks x

I received fast and helpful responses from Kris and Maria

I received very fast responses that were both helpful and kind from Kris and Maria at Sister Jane s customer service email I really appreciated how they informed me of what was happening with my query and they were extremely helpful Even when I asked about another issue I had finding an item taken off the website they helped me find other verified sites selling the same item and I found it Thank you again to Kris and Maria I m very happy

Amazing

Mia was incredible The customer service is quick reliable and cares about the orders The clothes are absolutely gorgeous quality as well Thank you so much for being an amazing brand Sister Jane

Excellent communication and very

Excellent communication and very helpful when faced with an issue especially when it comes to refunds and wrong sizes Very good quality of dresses as well They are also quick to get back to you when you contact them Great service overall

amazing customer service

amazing customer service I was missing a button on a coat I had ordered from Sister Jane and the coat was no longer being made However the customer service girl went out of her way to find the button from their sewing workshop and over the next couple of weeks kept sending me updates She located some and sent me 3 replacement buttons and asked that I let her know once they arrived Couldn t have been happier with her efforts Huge thanks SJ

Great customer service

I wrote to customer service asking to reserve a dress in the Townhouse as I was leaving for holidays at end of the week and I wouldn t have time to order the dress online They answered within 24hrs and my husband was able to collect the dress the day after The dress is as as amazing as I thought it would be and I am very glad I was able to get it before my holiday I am going to wear it for my 30th birthday party - thank you for helping making it happen