Sjtools Reviews

The company is hard to get hold of and

The company is hard to get hold of and took far longer to ship my product than even the expected delivery date causing me to run over on a job

I placed an order with them and have

I placed an order with them and have tried to find out when they will deliver I have tried on four occasions to talk to them but they dont answer the phone so far I am not impressed

I ordered several items 5 weeks ago

I ordered several items 5 weeks ago and only received one of them Still waiting For a reply from emails sentDelivery pictures of attempted deliveries not my home

I am still waiting for the products to

I am still waiting for the products to be delivered after 2 weeks and a delivery charge

Never received my goods

Never received my goods After trying calling them several times and failed to get anyone on the other side Send them msg saying never got my item which is over 2 weeks Got a reply asking my address Not trust worthy company at all Scammer Had to ask PayPal to step in to get my refund

Selling what they don t stock

I ordered a certain product because I wanted that product SJ Tools sent me another brand but can t seem to work out why Why not let me return them for a refund Seems too difficult for their customer services to deal with AVOID

I ordered 50m Defender reel extension

I ordered 50m Defender reel extension and lead 6 plugs I received the parcel completely destroyed I call to SJ Tools customer service I sent photos and I asked to book a collection for my order because I don t risk to plug in those in power I want refund THEY TOLD ME WE WILL GIVE YOU A FULL REFUND IF YOU SEND THEM BACK ON YOUR EXPENSE IS NOT WELL AT ALL BECAUSE YOUR RESPONSIBILITY IS TO SEND ME EVERYTHING IN GOOD CONDITION AND THIS IS NOT HAPPENING I DON T KNOW HOW THEY HAVE AND GOOD REVIEWS IF THEY TREAT THE CUSTOMERS LIKE THAT

No delivery and no response

I places a small order on 27th February with an expected 5 to 7 day delivery Nothing has arrived and they seem unable to answer the phone I will not be using them again and I suggest nobody else does either They deserve to go out of business