Skateattack Reviews

THE WORST COMPANY EVER

THE WORST COMPANY EVER I ordered a pair of boots and they were delivered to my home but left outside no signed for and no taken back to sorting office as i was out Some Scallywag decided they wanted them I have been emailing 30 lots and they have decided to ignore me i have been very patient and polite I managed toget through on the phone on 3 occasions and each person said they are sorry and will get someone to call me NOTHING i have no boots and out of pocket for 160 how is this fair im this close to walking on the shop and making a scene Grrrr

This company are an utter disgrace

This company are an utter disgrace sending out faulty goods and unwilling to replace AVOID AT ALL COSTS We are now having to go through the small claims court

late delivery and no tracking n

I ordered some jam plugs so luckily something not really expensive even with the delivery fee that costs almost as much as the plugs 2 weeks ago It said it would be delivered in 2-4 days but I haven t seen them nor I have received any notification or tracking number Also they didn t reply to the e-mails I sent them Maybe before reviewing I should wait to receive the things I bought or a refund but I don t know when if that s going to happen so I m just doing it now

Terrible customer service

Terrible customer service My order was nearly two months late and I had to keep chasing them up for an updates I received no official email letting me know of the issue and giving me an accurate timeline just when I called up they kept promising within a week or two we ll let you know when we know more and then never letting me now The last time I spoke to them on the phone about it to explain my situation having not received my order after 7 weeks they were really rude and unhelpful sarcastic even Shame as they seem to have good stock when things are actually in stock but because of this experience I would never buy here again

DO NOT BUY

I had purchased a new helmet visor and gloves as mine had previously broke and they emailed me to say that they had ran out of the gloves and asked if I wanted to wait to they got new ones in next week probably lies I said no as I had a game on Thursday over a full week from purchase when delivery time is 2-4 days I let them know of this and asked for a refund on the gloves and to just receive the visor They guaranteed it would be here Wednesday and that they would refund me for the gloves It is now past when they said they would be arriving and I am yet to receive a refund for anything and unsure as to if I will even get to play the game as I live in NI and no shops sell visors here Shocking website do not buy

I had hopes to start off with

I had hopes to start off with Communication was good the item I ordered was out of stock so they contacted me with a replacement suggestion which I expected Two weeks later the best part of five emails later with its on its way to you as a reply My order arrived in a torn and battered package that looks like it was taped together by a two year old I will not be using them again and I have made contact to inform them

Assistant manager Is absolutely awful at her job

Yeah firstly I shall start off saying I couldn t give them 0 stars that would have happened so 3 weeks ago I purchased a set of hockey skates for my son and they wasn t the right ones since then I ve sent them back recorded next day delivery and we are now 3 weeks later and I speak to the assistant manyet it to the assistant manager which happens to be the rudest person I have probably ever spoken toPhone menarism is absolutely terrible I have tried everything to sort them out with them and all they ever tell me is the same thing I will sort things out I will sort things out with my finance people and get back to you it s people and get back to you 3 weeks later and I still haven t received my 165 pounds refund I have asked numerous times for them to contact me and numerous times for the actual manager of the store to contactNot purchase anything from this company they are absolutely terrible and delayed the terrible and the lady who calls herself an assistant manager I wouldn t allow her to run me a bath let alone a small store

Rude and unprofessional

Popped in to the shop today as we live nearby and my partner wants another pair of skates They have maybe 3 different models of male skates My partner picked one and wanted to tried them on Politely asked if he could try them on The answer was are you gonna buy them He said he doesn t know he wants to see and was refused to try them on People think first cause your review are bad anyway you are rude very unpleasant and you don t really care about selling your products It s a skate shop I have never heard anyone refusing to let me try anything Try before you buy no Will never go back and not recommend to anyone