


Based on authentic user experiences
Frederick F
6734 reviews
N/A
8 months ago
Tools are great but warranty service is
Tools are great but warranty service is garbage I had a battery fail on me after a few months I called Skil and they said they d send a new battery out to me They lied Nothing ever arrived I had to go buy another one for 129 Stay away
Dana Sprayberry
6734 reviews
N/A
8 months ago
Bought a combination electric weed
Bought a combination electric weed eater and blower The blower works fine but the weed eater in 6 months I have had to replace the head twice Of course not under warranty But I use it very little and it is made of a very poor quality plastic that just cracks and breaks So that what you get for trying to be ECO friendly
Be honest
6734 reviews
N/A
8 months ago
Run the other way thanks for nothing
Okay well I had the skil lawn mower for about a good 2 months now and everything was working well I love the lawn mower and I had the weed eater as well but my battery ended up catching on fire all by itself on standby luckily I got it out the house just in time before it called the house on fire I call customer service it took about 2 days for them to reach back out to me and I told them what happened with the battery the guy said that they will send me another one out and it will be here on Wednesday or Thursday it didn t even show up I don t know why they lie to they customers but something has to be done I would have gave it a zero star but you got to give it something you cannot just not give it a star I will most definitely not ever buy another skil operated to again if I have a warranty for 3 or 5 years you should honor that and on top of that I had registered all my equipment went to go look to see about my account to check in to see if they added anything they deleted my account horrible horrible experience stay away do not waste your money
Thomas Wakefield
6734 reviews
N/A
8 months ago
POOR WARRANTY PERFORMANCE POOR PRODUCT DESIGN
Purchased one of SKILs 40V weed trimmers I registered and opened my account with them on line The trimmer began to jam and quit running after a period of time I still had more than a year left on their warranty So I removed the head of the trimmer and discovered that the casing made of plastic that surrounded the trimmer connection end was broken I called and explained to Customer Service The man said we do not warrantee that particular component WoW I was stunned I would have to purchase a new trimmer but not from SKIL I would not recommend purchasing anything from SKIL Their warrantee is a scam--the parts they warrant are only the cheaper screws nuts and a few less expensive components They do not warrant the motor or weed eater tool itself What a Scam this Chinese outfit is Beware buyer--Stay away--far away Tom WakefieldCertified purchaser of SKIL Trimmer from Lowes
customer from northern michigan
6734 reviews
N/A
8 months ago
Will never buy Skil again
Both charger and battery fried on my chainsaw well within the warranty period Website claims phone number does not work after many attempts I went into a local store who advertise Skil warranty service dropped off parts and after two months not hearing anything back I called and they say I need to file a claim on the website but there was no link to do that The rest of the story is too long to keep writing but suffice to say it s been over six months of trying and I still can t use the tool I will never buy anything Skil brand again ever
Blackwater Prepper
6734 reviews
N/A
8 months ago
Garbage tool and garbage customer service
Foot that holds the blade on their jigsaw broke after 3rd use Skil Customer Service would not give ve me a return authorization to return to the store They asked if I could fix it myself When I told them I wouldn t and shouldn t have to on a new tool they they started to lead me through the hoops that I have to jump through to get it repaired by a technician I won t buy another Skil tool again
Kerry Harris
6734 reviews
N/A
8 months ago
Cordless drill
Purchase the cordless drill had it 96 days it went out called to get it warranted they didn t say a word now saying they re out of stock don t know how long will be before they can send out a replacement I would not recommend buying a skill saw or drill to any of my friends
Kerry Harris
6734 reviews
N/A
8 months ago
I bought a 12 volt cordless drill had a
I bought a 12 volt cordless drill had a 96 days Lowe s won t warranty a skill tool they said to call the manufacturer so I called the manufacturer did a warranty they never said a word now they re telling me it s going to be at least 3 weeks before they get this drill back and stock been waiting 10 days for work I do not recommend skill tools to nobody well from what reviews i see i can forget it
Wayne
6734 reviews
N/A
8 months ago
The 12 inch junk chain saw
The 12 inch chain saw is definitely junk I have had many chainsaws This one rates on the bottom The thing slings oil and if it will almost empty a tank of oil over night So I have decided no more oil it will be used until it destroys itself then thrown away