AI Review Summary
Based on 69 reviews
Customers consistently report excellent support with fast, friendly, and professional responses that effectively resolve issues. Many praise the product quality and durability of Skullcandy headphones. Some reviews note expensive pricing and occasional quality control issues with defective products. Delivery times are criticized as slow in some regions despite overall positive service experiences. Strong brand loyalty is evident with long-term customers who continue purchasing Skullcandy products.
What customers love
- Great customer service
- Fast responses
- Effective support
- Professional service
Common concerns
- Expensive pricing
- Slow delivery
- Defective products
- Return issues
Last updated 2 months ago
S
Schubert
Its been a year since i bought skullcandy indy earphones and it has been so nice since i had them I loved my earphones one day i lost one of the 2 was so disappointed and sad for lots of days as they are expensive I thought of sending skullcandy an email to explain them and perhaps buy one of 2 earphones so my set could be whole again Instead of that skullcandy sent me a new set of earphones I still cant believe it I think they deserve a big thank you and even if i comment here for me its not enough Skullcandy always think what they can do best for you to stay satisfied Skullcandy forever
Z
ZiggyB
I had great support because it was me who made a mistake
I had great support because of a misunderstanding I myself created Thought my Grindfuel would have no more support but I didn t understand that new software was introduced a new App was launched And it is great Support took it very cool I m very grateful for their patience with me Regards Francisco
S
Sara Rozas Azcona
Love Skullcandy
Today I contacted them about a coupon that seemed to be expired but was still valid After reaching out they kindly issued a new coupon for me I ve been a loyal user of Skullcandy headphones since 2018 and I have no intention of switching to another brand Their support team consistently addresses my inquiries and the remarkable quality you receive for such a reasonable price is truly impressive Proud fan of the Crusher series
A
Alex
Great customer service
Great customer service very fast responses and very friendly
E
Enrique Quintana
It was a great support from Skullcandy
Great customer service very fast responses and very friendly
D
Dude who had issue
Excellent experience
I had the chance to chat with Andrie who was super quick to answer to my situation and was also extremely nice and helpful Thank you again
G
Gal Tramte
Amazing support
A good asistant help me to sove a problem
M
Marius Martin Sapas
I have to give a big shout out to
It was a great support from Skullcandy team Very big thanks from my side if I need one more earbuds I will buy from Skullcandy because there product quality is also very good
F
Federico Tedoldi
Very nice and fast response
Very straightforward warranty procedure - timely response - very responsive customer support that answered my query to satisfaction I will be a returning customer
D
darrell roarty
Very fast and professional response
I have to give a big shout out to Jerwin G at support Thank you for all your help and for being so helpful I appreciate it so much and as I said I love my headphones so you made my day If you have any question or ever need help I hope you get you re help from Jerwig 10 thumbs up