


Skull Vikings - The UK Viking Store Skullvikings
Based on authentic user experiences
L M
6730 reviews
N/A
5 months ago
Absolutely no customer service
Absolutely no customer service do not respond to multiple emails via multiple channels I want to know if I can return an unfit Christmas gift as their returns policy states 2 weeks and doesn t mention an extended policy over Xmas as most people do I even emailed back in November before purchasing and had zero response
keith lawrence
6730 reviews
N/A
5 months ago
Avoid Avoid Avoid do not buy from this
Avoid Avoid Avoid do not buy from this company they have the worst customer service iv ever seen they don t get back to you after sending loads of emails they are not interested once they have your money the people that own skull Vikings are a married couple and they must be struggling with money because they definitely won t give you a refund and they don t know how to run a decent company it won t be long before they get shut down please buy from raven forge or whydraven they are a much better trusted company with a much better customer service so please avoid avoid
Sonya Jackson
6730 reviews
N/A
5 months ago
Avoid this scamming company
If there was an option for no stars that s what I would give this company I ordered clothing which was sized wrongly their mistake and I sent multiple emails to try and resolve this with no reply In the packaging there was a returns address so as I had no response to my emails I sent the item of clothing back to that address with a cover note my details and sent yet another email explaining what I d done After about two weeks of waiting I finally received an email from them saying the address I had sent the clothing too was a third party address and that I should have sent it back to them the address I sent it too clearly stated it was the returns address They have told me they can no longer help me and there s nothing they can do So now I am out of pocket money wise and have no item of clothing They seem to be scammers and are only interested in taking your money please read the multiple reviews backing this up on Facebook and avoid these people at all costs
Richard Cunliffe
6730 reviews
N/A
5 months ago
Avoid
Placed an order on 16 05 23 have received no part of my order on 14 06 23 have tried emailing multiple times in between to see where the order is and have had no contact from the company Very poor customer service and support Trying now to get a refund but doubt it will happen as can t speak to anyone Avoid at all costs
Emma Dymond
6730 reviews
N/A
5 months ago
Extremely poor customer service
I purchased a Christmas gift which turned out to be damaged I have contacted them via all channels that they advertise via with NO response Extremely poor customer service take your money and run They even have the cheek to put on their website under contact us a statement stressing that they have the right to be treated with respect and no abuse But they don t have the decency to contact their customers with a faulty product
Jonathan Pell-Reynolds
6730 reviews
N/A
5 months ago
Avoid
Avoid Product not delivered and no response from them to my emails No decency Companies like this should be shut down I think they must think they re living in the 10th century where you could just rip people off
Margarethe Plumhoff
6730 reviews
N/A
5 months ago
No response to emails Instagram contact us form
I wanted to buy an item I ve seen on the Valhalla Viking festival where they have been and which they also fund because I was hesitant to buy it on the day So I contacted them via email via Instagram and also tried via the Valhalla Viking festival Facebook page as their own one on the website doesn t work and didn t got any reply Nothing at all not even an sorry we re busy try later or something And reading the reviews here now makes me think I should probably glad to not have bought from them So experiencing this customer service is definitely not making me wanting to buy anything from them now sad because really liked that one specific horn I found and can t find the exact one online
piro mane
6730 reviews
N/A
5 months ago
They have received my return and no
They have received my return and no refund yet Avoid this scum bugs
clive saville
6730 reviews
N/A
5 months ago
They do not reply to emails
They do not reply to emails no excuse
Barnie
6730 reviews
N/A
5 months ago
Beautiful Odins raven necklace and
Beautiful Odins raven necklace and mjolnir leather cuffFantastic friendly customer service lovely email correspondence from Hannah and Andreea A family business that puts its customers first I recommend wholeheartedly if youre insure just pop an email and have a little chat Thank You LB