Sky Reviews

Pure Rip-Off

Avoid if you can Everything about this company simply sucks Terrible customer support they are always right and you are always wrong but only if you manage to get in contact with them at all Their policy is if you don t like it we will take your money anyway and you feel free to find another Receiver is the slowest worst piece of junk there is and it can sense that you just made a pizza and popcorn and won t turn on till you eat it Just avoid

Impossible to get onboard

The worst service I have got since I relocated to Germany the customer service was active and responding when you want to subscribe to their service but are never available to respond after subscription The IPTV box is useless and is stuck on updating software for the whole day no online resource helps support chat uses unhelpful automated response on all platforms They only care about getting you into subscribing into the yearly contract and tell you to k off after that The onboarding process is hard to follow their website stops responding on chrome randomly and have to switch browsers the IPTV can t be operated in any other language than German the delivery took longer than promised All round bad service

waste of money and time

Pure Rip-Off was 2 times customer Both times it got worse and worse The offers that they are offering ain t true They charge you for everything and kick you out of the contract DON T EVER SIGN ANY CONTRACT WITH THEM I m foreigner btw

Terrible customer service

1 Impossible to get onboard2 Zero customer support and the chat bot is a mockery to the user 3 Never response to emails or send the explanation emailsWorst ever

They buy exclusive rights to popular

They buy exclusive rights to popular shows and then make it close to impossible to watch them Forget just signing up and watching immediately Horrible experience I hope they go bust

Sharp Practice

Without notice notification - Sky Germany lock their customers in for a further period of 12 months This is an example of sharp practice I have recently moved house in Germany The house I have purchased has no satellite infrastructure - and Telekom cannot provide a broadband service The village is cabled and so Vodafone can provide what I need I called Sky and have subsequently requested to cancel written email as they requested They have completely ignored my request Shocking experience

Sky do not appreciate their customers after the contract is due for renewal

I thought it was great to have Sky and I got several additional services at a low price At the end of my contract the price went up drastically 40 more I called to inquire about a new offer since everyone new to Sky gets everything for less money than I was paying The best offer was for me to pay 85 more to get the full package I would have happily kept Sky at the original price but this jump in price shows that they don t care about the customers who have stayed A real shame especially when all household bills are going up and our cost of living is increasing German Below Ich fand es toll Sky zu haben und ich erhielt mehrere zus tzliche Dienste zu einem g nstigen Preis Am Ende meines Vertrages stieg der Preis drastisch an 40 mehr Ich rief an um mich nach einem neuen Angebot zu erkundigen da jeder der neu bei Sky einsteigt alles f r weniger Geld bekommt als ich bisher zahlte Das beste Angebot war dass ich 85 mehr zahlen sollte um das volle Paket zu bekommen Ich h tte Sky gerne zum urspr nglichen Preis behalten aber dieser Preissprung zeigt dass man sich nicht um die Kunden k mmert die geblieben sind Eine echte Schande vor allem wenn alle Haushaltsrechnungen steigen und unsere Lebenshaltungskosten zunehmen

They raise bill without prior notice

They raise bill without prior notice and make canceling a subscription the most difficult thing to do They decided to only show the button to extend contract you have to struggle to reach their never available customer service in order to cancel even after my initial contract with them has completed they won t allow me to easily cancel terrible way to get money from people s pocket