Sky Reviews

I strongly do not recommend Fenchurch

I strongly do not recommend Fenchurch restaurant They spoiled my anniversary I arrived 10 minutes early and was told to wait outside Emma was my waiter at first but she went on a break and did not have the common courtesy to inform me that Daniel would be replacing her I waited over 40 minutes for the main course and over 20 minutes for dessert When I complained to the manager Prathmesh he rudely told me to wait another 20 minutes When I paid they brought out a single dessert and attempted to wish me a happy anniversary I explained everything to manager Arther but all he did was apologize I was hoping for a pleasant restaurant experience but instead I received worse service than I would at a fast-food restaurant

Rude unprofessional security guy

My visit to Sky Garden was marred by an appalling display of unprofessionalism by the security staff They were not only rude but also resorted to shouting and invading personal space making the experience deeply unpleasant One individual in particular seemed intent on exacerbating the situation rather than diffusing it Such behavior reflects poorly on the establishment and severely detracts from the overall enjoyment of the visit

Worst experience yet in London

Very very disappointing Looked forward to visiting the sky garden and followed the guidance on line to book well in advance Had a booking slot for a Saturday at 5 30pm weather great so was excited to see the views Firstly arrived at appointment 10 mins in advance of time slot to find large queue outside which was disorganised between general walk in persons and those that had booked Eventually the security organised one side into walk in and one side to booked We then continued to que for nearly 30 mins while security Swopped letting in between both groupings meaning there might as well have been one queue as there was no advantage to having the booking Got inside and then queued again for security and once through security again queued for the lift Eventually got to the viewing gallery floor to be treated with masses of people and a que for the small bar After paying around 16 for each cocktail which were all extremely poor we went to go to the viewing balcony to then find out it closes at 6 pm every day including weekends because security only work to 6 pm We sat down for a few minutes surrounded by people queing for the lift back down to then join the queue and the wait another 20 mins to get back down I would strongly recommend avoiding going there especially at busy times or weekends near 6 pm for something that has great potential to be enjoyed it is such a poorly managed experience that makes no sense whatsoever- to close a viewing balcony the key feature of your asset at 6pm on beautiful summer evening is unbelievable we basically wasted 1hr to stand in queues even when booked again unbelievably badly managed Needs a new manager to address and improve its protocols So frustrating to see such a great asset badly managed in one of the greatest cities in the world

Terrible

Not worth attention Filthy crowdy and noisy place without conditioning so you feel yourself like in a green house Views could be good but the terrace was closed We re visiting Darwin Brasserie and it was simply AWFUL Full of screaming children tourists in shorts and everything looked and felt like in a cheap pizza They DO NOT HAVE any water literally no water in a menu They offered tap water that they called filtered in a disgusting dirty bottle smells of fish All cocktails were over-sweet no taste but sugar All food was over-salty We booked in advance a window table but still got one in a middle or we had to wait more than an hour The price was enormous of 360 for 4 second dishes and no alcohol at all Absolutely terrible place

We booked the Darwin Restaurant

We booked the Darwin Restaurant the menu and price could not be found On arrival the price is 79 50p per person for a three course brunch with extras costing more money After sitting for 10 minutes we cancelled and walked away The place was little more than a nice caf I feel it s not value for money feels like a tourist trap rather than an occasion The outside Terrace which gives great views was closed with no information which adds to the disappointment I feel if a place wants big money then the service has to step up to the plate and deliver They wanted a 25 cancellation fee for us walking away

Nice views but horrible experience

The place is nice but you are really treated as they don t want you to be there The attention in general and particularly the security is horrible if you ask anything they make you feel an idiot I don t recommend going there maybe it used to be good but now is not a good experience at all

Huge queues waiting times

It was raining today not their fault of course and we were sent away until 15mins before our slot We waited in an interminably long queue with inadequate number of machines to process us Once on the viewing platform a guy told me to put my umbrella down and shouted at me for querying the sense of this in the pouring rain A few more guidelines and more information on what you are looking at would be great and possibly more of a garden than a jungle theme would help

Unethical behaviour

Several weeks ago I booked a table for 5 in the Darwin Brasserie Sky Garden The table was booked for early April Unexpectedly the restaurant cancelled the booking and when I called to question the cancellation I was informed that the venue had decided to accept a corporate event booking rather than honour their existing commitments I suspect that from a financial perspective a corporate booking is more profitable nonetheless this behaviour feels unethical Be warned a Sky Garden restaurant may accept your reservation however choose to disregard their obligations should something more profitable arise

Excellent attention In the coffee shop

Excellent attention In the coffee shop specially from the Spanish speakers Baristas highly recommended go there