


Based on authentic user experiences
Marius
6731 reviews
N/A
9 months ago
Had some issues exporting from LR to
Had some issues exporting from LR to Neo customer service was very prompt and we explored different ways of fixing the issue In the end we found a way as on macbook can be a little bit tricky sometimes Quick response and felt like they actually want to help not just to tick the box
Jeffrey Jones
6731 reviews
N/A
9 months ago
Best customer support
Skylum has the best customer support over any other tech company None of this users helping users They are quick to reply with steps to try and additional questions
Vishal Patel
6731 reviews
N/A
9 months ago
Great tool and great customer support
I have the suite of apps from Skylum The recent app Luminar Neo is amazing for both amateur as well as pro users It make the art of photo making fun without the added complexity of post processing The tools are intuitive and makes the workflow easy regadless of what you are doing - basic touchups for my photos Recently I had some issues and the customer support was fast and very helpful
Martin
6731 reviews
N/A
9 months ago
Luminar Neo takes photo editing to a
Luminar Neo takes photo editing to a new level The support staff are excellent and respond within a very short period Today I sent a help request and got an answer within 2 hours
M lanie Gigu re
6731 reviews
N/A
9 months ago
Excellent service
I encountered some difficulties with an older version of Luminar and I had excellent service from their support technician He helped me solve my problem very quickly I highly recommend this software
Christian Leday
6731 reviews
N/A
9 months ago
I ve only had Luminar Leo for 2 days
I ve only had Luminar Leo for 2 days and indeed I had some installation problems but they were resolved very quickly I was able to test some adjustments on old photos and I am very satisfied with the result
LeonardoJose
6731 reviews
N/A
9 months ago
Amazing software made by a wonderful team
I bought this software at the end of the year taking advantage of a great promotion And seriously I was very impressed with the team behind it I had a little problem installing it but they resolved everything super quickly and with great care I felt very welcomed by the respect and care of the support team who answered all my questions That s rare these days A special thanks to Lisa Oksana and Volodymyr you guys are amazing I recommend it with my eyes closed
Malang Wolfgang
6731 reviews
N/A
9 months ago
Fast customer support
Hello Alexandra thank you very much for your quick and perfect support which helped me a lot it solved my problem very quickly I thank you very much for that I am very satisfied with Luminar NEO and enjoy working with it Many many thanksBest regards MW
Dawid
6731 reviews
N/A
9 months ago
Great Tool Stellar Customer Service
I requested my business details to be added to an invoice and the response came within minutes That s A customer service in my book Great tool highly responsive team 100 recommended
Fran Lyons
6731 reviews
N/A
9 months ago
Skylum support is great
Skylum support is great I ve had to contact them before and they ve always been responsive and very courteous This time I made a mistake and purchased something I d already bought in August The support technician offered a full refund or items from the marketplace