Sleepease-us Reviews

Never shipped - can t get my money back

Never shipped I paid extra for Priority Order when I ordered 16 days ago Reached out to support at sleepease-us com via email I got a auto reply saying they got my email and We ll get back to you within 24 to 48 hours Monday to Friday That was 6 days ago I just want my money back now but can t get a reply Order 9137

The company is not trustworthy

The company is not trustworthy I ordered Then I went looking for reviews outside their site none They block comments on Facebook blame FB So I looked at their return policy and it is terrible - I should have looked before I bought I know Less than 24 hours after placing the order I cancelled via chat on their site The customer service rep said it was cancelled Next day I got a notice that it was shipped I sent an email They responded and told me the order was shipped and I wasn t allowed to cancel They have a policy now that no orders can be cancelled Then I got an email today - 5 days later saying it would ship soon I am doing a charge back on the credit card

Very dishonest

Very dishonest They do not refund or replace as promised I get replies to my emails with no results it has been 6 weeks waiting on a replacement for a defective device

BUYER BEWARE

Bought two Neither worked from the start The glue doesn t hold overnight and the string mechanism is of a very poor design They advertise 90 day trial and hassle free returns but when I asked to return them I was told I had to use for 90 days and keep a journal Couldn t do that since they didn t work properly So I can t return and I can t use them And if I were to return them I am responsible for shipping to FRANCE I question the legitimacy of all their wonderful reviews

I ordered two of these and they didn t

I ordered two of these and they didn t work After several months of trying to get a refund the company sent me an email saying they would refund 75 of my money but they haven t and it s been two months now and they won t respond to my emails anymore

Beware This company is a sham

Beware I got scammed by this company I ordered two devices 9 weeks ago and quickly received a link to a tracking number that continually returned an error message I was never able to track which seemed suspicious Within a few days my credit card was used to make multiple fraudulent purchases on Chinese websites I never received my devices and now the website is gone

I think this is a scam

I think this is a scam Sounded too good to be true Ordered 10th October and heard nothing since my initial receipt Have chased on numerous occasions with no response and now having to pursue my money back via my Credit Card company Extremely disappointed

Shame I can t rate this product below

Shame I can t rate this product below zero this is the biggest shiit I ever bought online I suffer from sleep apnea and the first night almost got suffocated by this shiitt plus I paid over 30 just to learn later that in America people are buying this stuppid device for Pennies Don t buy it never buy this crrap

Order never showed up

Order never showed up Contacted them 5-times and never a response Scam or negligent customer service