Sleepeh Reviews

Sent me a defective CPAP machine

Sent me a defective CPAP machine the manufacturer confirmed the blower was defective and told me to return it to SleepEh who did not offer to refund my money just wanted me to send a video of the flashing yellow light

Item never arrived Asking for my money back

It s been 11 days since I placed my order and it hasn t arrived yet I don t think it s even been shipped yet I have requested a refund Should ve paid a bit more to get the item from another seller Lesson learned

ordered a CPAP 8 days ago

ordered a CPAP 8 days ago paid for expedited shipping and Nothing has happened except a charge to my card No customer support Trying to get my money back Fraudulent site stay away

Almost a month and items not shipped

Ordered CPAP masks on August 19th and haven t received them yet I wrote to them twice and both times they responded they d be shipping the items in two business days but they never did I will not do business with this company again

Says fast and free shipping which is a lie

Says fast and free shipping well that is a lie Two weeks in and items haven t shipped Avoid unless you want to wait weeks

ordered item Dec 7 2023 now Jan 2 2023

ordered item Dec 7 2023 now Jan 2 2023 and still hasn t been shipped They constantly tell you 1-2 days it will be shipped that never happens though

I don t know where to begin - Manager Couldn t have cared less about what was happening

I don t know where to begin before I purchased the item I contacted customer service on the phone to ensure I would receive what was advertised and in the time frame guaranteed Based on that conversation and much research I placed an order for an item that we needed to keep a family member alive The item arrived a day later than promised but without all of the advertised extras that would make it functional and when we took it out of the box it was filthy It s an oxygen concentrator so having a layer of dust is not acceptable This is where the complaint begins the customer service rep on the phone was not the issue The manager had no ability to hear what was important to me I told her I needed the unit 2 weeks ago and she insisted there would be a replacement unit sent in 2 days - she later lied about this conversation calling it a misunderstanding there was no misunderstanding I encourage the management at SleepEh to listen to that phone call She promised a replacement with all accessories within 2 days That didn t happen and we were left in this crazy time consuming process I asked her multiple times to send the accessories that were promised in their advertising and she ignored my requests I reminded the manager multiple times that she had our money and we had nothing She was not capable of hearing me and was truly only concerned with covering her butt despite my very clear communication that someone in my family needed it to breathe We waited weeks when we were promised a couple of days It s awful to deal with an online company that is in business only to serve themselves and doesn t at all care about the people giving them money You lied and disregarded what I had to say even though you had our money and we had a machine that didn t have hoses we couldn t use it unless we spent more money to buy accessories elsewhere or rent another unit while we waited for you to play your games Don t waste your money or your time go with a different company

Human Touch Perfect Chair

I bought 2 Human Touch Perfect chairs model PC 610 and they are the worst chairs that I ve ever purchased I had bought 2 of these 12 years ago and loved them and decided that we needed to replace them The design difference in those 12 years is significant The major issue is the angle of the back that cannot be adjusted to 90-100 degrees making it difficult for people who are my height extremely uncomfortable because when the chair is in the most upright position 125-degree angle my feet are unable to reach the floor I m 5 3 I purchased these online as they are only available in Toronto The other issue is the seat The company that makes them prides itself in providing memory foam plus The seat is hard and does not conform to one s body as advertised Do not this purchase this chair unless you can try it prior to purchasing They cannot be exchanged or returned and the price is prohibitive - 11 798 00 including white glove delivery

I ve been quite pleased with the

I ve been quite pleased with the limited experience i ve had with your company Prices were comparable or a better bargain than competitors Delivery was prompt