Slotsmagic Reviews

Why is no one responding to my request

Why is no one responding to my request to cancel an active bonus that I don t want have not used I cannot withdraw as keep getting an error message Every time I spend the money won goes into the bonus funds I just want out and to walk away with my cash deposit I am fully verified and just want to withdraw my cash balance I don t want the welcome bonus but it didn t give me the opportunity to say no

SlotsTRAGIC This company are a shambles

This company are a shambles Poor communication from customer support and the verification process is dreadful It s a shame there isn t a minus score on trustpilot as they would definitely have been awarded to lowest possible score Don t waste your time or energy on this site update one piece of verification documentation approved in 4 days Still no way of withdrawing Play lottomart Deposited at 6pm played and won withdrew and was in my account by 7 45pm SlotsMagic need to look at this company for inspiration

Withdrawal refused

Dealing with the same complaint As soon as you try to withdraw they say they need more verification Already gave it when I signed up now it s going to take days Other sites do it in minutes I suggest all of us that have been ripped off get in touch with the gaming commission of ontario and put in a complaint Get their license suspended for good All you have to do is Google the commission and there is a form to fill out and a agent will get back to you to confirm the complaint Easy At the least they will scrutinize the methods Since writing this l have sent them a picture of my original water bill and they wouldn t accept it Sent them a pdf with my gas bill Wouldn t accept it Lol l give up Finally got notice they accepted info I could withdraw and they sent it in a matter of a hour to my account

Probably the worst site I have ever

Probably the worst site I have ever come across and the worst customer service I have encountered They are refusing to let me withdraw my winnings because of some bonus I didn t even opt in for To make matters worse the site clearly says the bonus is still in tact and that my real balance is 461 Furthermore the wagering amount is criminal so it s really a lose lose situation A dreadful scamming site and I ve reported them to resolver Everyone should spread the word about this awful site and all its partners

SlotsMagic casino scammed me

SlotsMagic casino scammed me They owe me 1225 35 and will not send it to me I self excused myself because I have a gambling addiction My verification page said no need to upload documents so I felt it safe to do so Then the requested my drivers license my utility bill and my bank statement NOW they want to know my beneficiary I refuse to give them that information Do not play on their site if you win you ll never get your money from themBonBon106

Very poor customer service

Very poor customer service I always ask about account verification before I deposit so we agreed on my birth certificate and bank card along with utility bill So I sent it off via email deposited and won 3grand on monopoly big event So I withdrawad and surprise surprise my Id was not accepted After 2 week of phoning them up I did get the money off them but still account not verified Closed now won t use again be carefully to play ojo are the same company

STOLE MONEY

I made a deposit of 10 and it didn t appear on my account I wrote to them and never received answer The transfer application sent me a message that the website redeemed me the money but never receive Since that everytime I m looking to talk to an agent the chat close change the agent left me on read and at the end Never received the balance of it either in my slotsmagic account either in my bank account Don t recommend this site they stole my money

How dare you

Hiya my partner had one a 600 00 amount on a game and it s been over a week and it s still pending we gave them wi4e transfer details as well and still waiting and no one comes on to tell u anything on what s going it s wrong and disgusting how people can do this it needs sorting