


Based on authentic user experiences
Lara Garcia
6730 reviews
N/A
5 months ago
Shipped from China Unclear Tracking Awful Customer Service
Purchased over a week ago for upcoming travel It was not clear anywhere on the website that this was being shipped from China The tracking link is not informative as to where the parcel is nor when it can be expected I have emailed customer service four times now requesting shipping timeframes and approximate delivery date I receive what feels like an automated response that simply repeats it will be with you shortly and asking me to review shipping times on the website - however the website simply states shipping times to the USA and not the UK Something tells me this order will not be received and I will need to raise a dispute with my bank to get the funds returned AVOID
Kathy Conway Baber
6730 reviews
N/A
5 months ago
Terrible Company
I ordered Christmas gifts 11 25 24 and received them well into January Tracking was meaningless I ordered them twice thinking there was a problem with the original order and need to return the second order I have yet to receive a reply 8 days later to my email requesting a return shipping label I was advised in mid-December that only defective items can be returned at all The products were not worth the money I would never order again from this company nor would I recommend it Beware
Bal Gutz
6730 reviews
N/A
5 months ago
Scam
The pillow didn t arrive Im in UK This is a scam Don t fall for it Im now getting hold of my bank for a refund as their customer support doesn t exist Trust me I ve been there
Donna Platyan
6730 reviews
N/A
5 months ago
NEVER RECEIVED MY PILLOW AND NEVER
NEVER RECEIVED MY PILLOW AND NEVER RECEIVED A REPLY TO ALL MY EMAILS
Donna Williams
6730 reviews
N/A
5 months ago
Misleading Facebook ad
Misleading Facebook ad I thought I was getting two pillows only one arrived very small pillow and pricey for what it is Poor customer service they don t reply so no way to return despite the website saying you can Avoid
Michele Schlosser
6730 reviews
N/A
5 months ago
Order never received
Order never received Emailed customer service twice and got the same generic reply back eventually from a Sarah who has two different email addresses in Germany Item shipped from China with tracking that stops after February 10th I just keep being told to see their shipping policy it s past 4-12 days for delivery in the US This is definitely a scam and I now have to fight it as fraud
Mallory Schu
6730 reviews
N/A
5 months ago
Scam Scam Scam
Scam Scam Scam Don t Do It I would give it -infinity stars if I could I placed my order Jan 28 Contacted and contacted My tracking went from China which it doesn t state anywhere in the website to LA and sat in LA for about 10 days Seller finally contacted me back with updated tracking Says it was delivered to my home on Feb 20 No it wasn t I will receive an email from the post office several days before I have a package being delivered never received one therefore they never even got the tracking info or package from this scampany Also I guess I was blocked on Facebook by this scampany because I kept commenting on their ads that it s a scam I can no longer see their page I filed a claim with PayPal so hopefully I can get my money back
Deby Roberts
6730 reviews
N/A
5 months ago
Have not received order
Have not received order Contacted company and was sent tracking information which is not valid Requested refund Have not heard from them
Shawn Hartigan
6730 reviews
N/A
5 months ago
This is a scam at its finest
This is a scam at its finest Ordered pillows with package protection This place claims my order was delivered Post office driver says he never delivers a package on that day Company will not provide me with a tracking number only their garbage order number that doesn t do anything
chandan
6730 reviews
N/A
5 months ago
Ordered on Feb 1 2025 pillow still hasn t arrived on May 25 - 2025
I ordered a pillow on Feb 1 2025 and now it s May 25th 2025 and I have still not received my order I sent several emails to support but never received a response They are keeping mum and never even offered to refund my money Completely dishonest business