SMA Lofts Extensions Loft Conversions Ground Floor Extensions Greater London
Based on authentic user experiences
Tony
6737 reviews
N/A
6 months ago
Not Responsive and Unprofessional
Having waited a few months for SMA Lofts to provide a no obligation quote the day finally arrived when the surveyor visited my property I spent an hour and half speaking to the surveyor and showing him the plans etc and he left me with a promise of a quote within 24 hours 10 months later I still haven t received anything I found the company representative to be quite arrogant as they claim they the best in the area blah blah blah but without even quoting shows how unprofessional they are I waited months for them to visit and couldn t even have the common courtesy to quote I know several people in the area that have had work done by them surprisingly and they are cheap for a reason In my mind they didn t quote because I wanted quality job done If you want your time wasted and an unfinished job then go with SMA Ty are one of the worst companies I ve come across SO ARROGANT NOT RESPONSIVE AND TOTALLY UNPROFESSIONAL To SMA don t bother responding now you made your point
Terry Young
6737 reviews
N/A
6 months ago
Wouldn t hesitate to recommend
Super professional company with very high standard of build We ve had 2 lofts built by them were thrilled with results of bothThey do not sub-contract which we found very reassuring They have been trading under same registered number which they were keen to point out for over 20 years so their 10 year warranty actually means something We only realised about the warranty being transferrable when we came to move It came in very useful to be able to reassure potential buyers AND they didn t charge to change the name on warranty which in our experience is unusualMy wife is at home with our young children whilst no one relishes having building work carried out on their home she found all the guys on site to be polite respectful of our home - which went a long way main the whole process less stressfulWe were initially recommended to them by friends now we wouldn t hesitate to recommend to anyone else
jeff musgrave
6737 reviews
N/A
6 months ago
Excellent company that I would highly
Excellent company that I would highly recommend They were professional from start to finish We got a great feeling about them right from the outset discussing our needs with the estimator We had two rooms and an ensuite done two years ago and had no problems whatsoever during the build thanks to Craig the master builder When work was finished they had to return once to reposition a guttering down pipe but it really was not a problem for them The standard of work is very high They made suggestions and offered options and came back with prices for everything we suggested to change such as having a larger skylight The electricians and plumbers were great and the plasterer did a great job You get what you pay for
JC
6737 reviews
N/A
6 months ago
Excellent
SMA did a loft conversion for me in mid-2024 I found them to be excellent and thoroughly recommend them The few minor issues which arose during the build were dealt with fairly and promptly I hope to use them again for the next project at my house My thanks to the whole team