Smartdo Reviews

Avoid this company

Avoid this company The company do not answer e-mails and their phone number does not work all it does it ring The only way to communicate is through their useless online chat The online chat person just lies I was told I would be sent a returns ticket Because they sent the wrong item within an hour 2 days later and loads of e-mails nothing So I went back onto the online chat and was told it had been sent but then the person said they were just doing it 2 weeks later I was told the correct item had now been sent and it was on next day delivery 1 week later nothing I was sent a bogus tracking number that was also incorrect according to Evri website I was then told there was a stocking issue Which contradicted that it had been sent I have been very patient but 6 weeks and NO item I have now asked for a refund AVOID THIS TERRIBLE COMPANY

Ordered and Paid and goods did not arrive

I ordered some light fittings which I could not find anywhere else on 1st April over 6 weeks ago sent numerous emails chasing for a depatch date no replies have been received and no one answers the phone I am having to pursue a charge back through my credit card now Such a waste of everyone s time

Seems to be a scam

Order is still showing as processing two weeks after the order no one is responding to emails or phone and I couldn t get a response on the chat either Unable to get a refund so far And while I can t prove it s through them two weeks later my bank called me to report numerous fraud attempts using my credit card details

It is a scam

It is a scam Bought a sink almost a month ago and never received it Contact the seller is an impossible mission Save time an money

paid for items and nothing arrived

paid for items and nothing arrived best avoid this site company

no contact

no contact no item no information about shipment quite the worst company I have ever met

give ZERO stars

give ZERO stars Appears to be a scam aggregator site that picks up on peoples searches presents the products back on their site and sells them to you That is why people aren t getting what they order The products do not exist TRADING STANDARDS PLEASE GET INVOLVED

Recommended and would use again

Order 5167I could not find the discontinued Keter rattan table items in stock in the U K and would have had to import them from the E U with extra handling shipping import costs and charges Made stock quantity enquiries via social media on 17th May and same day was advised the that delivery could take place in 14 days as would need to be obtained from their E U warehouse for the website price with no further import duties and charges so registered on the website Placed order on the 19th May with protected PayPal payment and as well as an email order confirmation they confirmed receipt in the previous social media chat On 30th May day 11 from order made enquires about status and they replied the following day it should be with them on the 3rd June day 15 from order unless any delays Following the 4-day jubilee weekend between 2nd - 5th June had a phone call on 6th June enquiring about convenient delivery datesHad a shipped email confirmation on 7th June witn a text the same day confirming delivery on or before the 9th JuneOrdered delivered on 9th June about mid-day From ordering late on the 19th May to delivery mid-day on 9th June took 21 days in total however that included the 4-day Jubilee Bank Holiday given that I could not find stock in the U K and them shipping the large items from their EU warehouse post-Brexit and post-covid A great friendly service and would use again