Smarthousesolar Reviews

100 would NOT recommend this company

100 would NOT recommend this company to anyone Promised the install 1 week ago Before they would even order our solar system they required FULL payment upfront The Contractors never showed up When they had been over 4 hours late they finally called me back and said their car had broken down and they would be unable to come and they would get back to me next week with a rescheduled install date I had not heard anything by the next Tuesday so I emailed and had a response within 5 minutes They informed me that the install would be at least another 3 weeks I felt uneasy and called them to ask for a refund as I had lost faith that they could actually provide the products we had paid for After 14 emails and 2 phone calls they offered us 300 refund in compensation I FINALLY got them to agree to refund our money so we could have a system installed Please do your research and STAY AWAY from this company

ZEROOOOO stars if I could

ZEROOOOO stars if I could This company is dishonest and downright ridiculous DO not use this company for your solar panels After paying IN FULL IN CASH for our panels over 4 months ago they have repeatedly cancelled every single appointment with a different excuse and reason everytime They are obviously incompetent at managing their workforce and supply of panels But happy to hold onto your money In asking for a refund - they said we ll see what we can do Seriously NO We ve lost so much money not making the best of our panels for months and or at least having thousands of dollars accrue interest Then seeing Smart House Solar advertise deals for better panels deals than what we ve paid for on your website is just disappointing So you re using the panel money we ve paid for to give other customers better panels instead of installing ours With no promise of installation or a future date of completion please process a full refund of our amount paid asap THIS WEEK This is a total of NOT 2 months like your other users on Google reviews I will be taking Smart House Solar to the Commerce Commision this week If we don t get a prompt refund Also please confirm that your company will NOT be keeping the rebate that you ve collected for this installation - I will be going with another company and do not want to be disadvantaged because of Smart Solar s inability to complete the work

Could not organise coitus in a bordello

Could not organise coitus in a bordello with a fist full of 50 notes I have paid a deposit for a system totalling over 22 000 for this install This would have been the forth solar system I have organised for one of my properties and have NEVER dealt with such an incompetent orgisnation such as smart house solar I received a quote from smart house solar and paid a deposit and here we are over three months later and I am still yet to get a installation date-- They flat out LIED gave me one but that was clearly never intended for them to meet as one day before the supposed installation day they were STILL trying to organise an installer This companies whole this is to LIE and tell you one more day and never call or actually deliver hoping you leave it -- I am not convinced they are not even a scam origination Another week on and still no installation date or follow up from these clowns There has been no follow up or feedback from the sales installation team I have to constantly call them and they always promise one more day and they will call back but never do - I would avoid this company and look else where and this is before they have my money - cant imagine how bad it would be if you needed after sales service with them

Very Fast Services

Best company to install a solar system in Queensland Never seen such an excellent service

Couldn t be happier with Smart House Solar

I was considering renewing my 20 year old solar system this year so I tried several quotes and finally chose Smart House Solar for their competitive price and superb customer reputation and customer support The whole quoting and installation process was super smooth and I couldn t be happier now with the new 10 5kw solar system Highly recommended

Wonderful experience

Wonderful experience Frank is amazing So much knowledge and flexibility After care fantastic I did allot of homework and was worried but they took all that away so happy Seamless

Very courteous and professional staff

Very courteous and professional staff made the whole process from planning to installation seamless The system was installed by a local electrical firm with a very high Google rating I am an electrical engineer myself and I can honestly say the standard of installation was beyond my expectations Whilst on the roof one of the installers even inspected the whole of the roof for any broken or cracked tiles since he was up there anyway He then changed any that were damaged although they didn t cause any damage themselves I would suggest that anyone getting any work done on a tiled roof gets hold of some extra tiles just in case All in all a very pleasant experience which has saved us thousands as we now charge our Electric vehicle for next to nothing

Solar-tastic

Great service high quality installation reasonably priced Great to be doing our part for the planet Thank you Smart House Solar

A job well done

Excellent experience with this company Installers turned up on time neat and tidy job Within a couple of hours the solar unit was generating power