Smart Pension – workplace pensions and automatic enrolment
Based on authentic user experiences
Georgie Ruthven
6727 reviews
N/A
11 months ago
Efficient and friendly
Hi Have just received very helpful assistance from Ella this afternoon All missions accomplished and nothing too much trouble A pleasure Many thanks
Tony
6727 reviews
N/A
11 months ago
Great service
Great support total understanding of my situation and without a doubt top class service
Jack
6727 reviews
N/A
11 months ago
We am very pleased with the service
We am very pleased with the service that we have so far received from Smart Pension All our request for support are responded to promptly and the support we receive is on point I have spoken to Lisa a couple of times and she has been very helpful and assisted our teams with all queries We are extremely please with the service unlike the previous pension provider where there was hardly any human interaction
HIMANSHU SHAH
6727 reviews
N/A
11 months ago
Uploading Data and Amending Record
Issue was over the uploading and error in person name title and it was sorted by Ainara
debbie prewitt
6727 reviews
N/A
11 months ago
Very polite staff
Very polite staff Jade and Misty Knowledgeable Explained the process Very good customer service
Lloyd
6727 reviews
N/A
11 months ago
Very helpful customer service team
Very helpful customer service team - anytime I have had queries with SMART always pro-active to helping out Joanne today who I spoke to continued this great service
jack tennison
6727 reviews
N/A
11 months ago
Help from Bethany
After a long battle with my former employers not paying my last installment into my pension it was frozen and I was unable to do anything with it So very frustrated I called Smart Pensions I had the pleasure of speaking with Bethany and was extremely happy with how understanding and helpful she was Bethany explained everything very well and clearly to me She was very professional and had a very friendly manner The whole experience went very smoothly and I was dealt with very efficiently I would like to say a big thank you to Bethany for all her help and advice
Mihaela
6727 reviews
N/A
11 months ago
Shannon was very helpful
Very good service provided by Shannon
Daniel Ace Morgan
6727 reviews
N/A
11 months ago
Zoe was extremely helpful and explained
Zoe was extremely helpful and explained my query perfectly that hadn t been explained via another departments email she couldn t have been any more patient and helpful and even took the time to help me work out contributions a real asset to your team 5 stars
Diana Christie
6727 reviews
N/A
11 months ago
Staff are knowledgeable and helpful
Zoe has been absolutely wonderful in helping me to ascertain the value of my pension and the best ways of managing it The staff at Smart Pension are so friendly and know their stuff I have no hesitation in recommending their services