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Jessica Robyn Provencher
6727 reviews
N/A
6 months ago
Dishonest company
Paid for 2 day processing and they took 3 days Paid for 2 day shipping and they shipped it in 4 Went back and forth with their customer service for days and they refused to make it right
Jillian Brooke
6727 reviews
N/A
6 months ago
Scam
I have never had a worse experience ordering a product I am never purchasing from Smartpress and will be telling everyone I know to steer clear as well I submitted an order on 4-06-24 and paid 267 65 with a shipping fee of 43 14 for a total of 335 68 They give you the message that there may be an additional dimensional shipping charge 5-20 even 40 extra bucks makes some sort of sense but then I get a message saying I will have to pay an additional 232 13 on shipping It is absolutely obscene to charge that much for shipping and completely crooked for not including the actual for the additional shipping charge until it is too late for the purchaser to buy it somewhere else where they won t scam you so if the purchaser wants their event to go well they have to pay an astronomical price to this business Screw that It s a scam
Brabant
6727 reviews
N/A
6 months ago
Scam
Scam DO NOT use this company Pre paid for simple letter head for my business They sent a proof with my logo in the middle of the page When I asked them to move it to the top pretty obvious they said it would be an extra 99
Kaitlin
6727 reviews
N/A
6 months ago
My go-to for everyday printing
I have been working with Smartpress for about 9 years now In the beginning the quality and customer service were ok and the prices were stellar Since then the prices went up a smidge still lower than anything printed locally but the customer service and quality have skyrocketed They have really earned my trust over the last couple of years and I never have to wonder if I ll be surprised when I open their boxes which can definitely be an issue when you re using online vendors I highly recommend them for every day printing needs I also recommend getting the swatch book if you re new to Smartpress Super helpful And if you worked with Smartpress years ago and had an ok experience give them another try
Alaina Gregerson
6727 reviews
N/A
6 months ago
Responsive Accommodating Reliable
I used Smartpress for all of my wedding needs The team was incredibly responsive accommodating and reliable Highly recommend