Smartselling Reviews

Would not shop from this company again

Would not shop from this company again Unfair trading practices Purchased a refurbished device through Refurbed from this company in the Very Good category paying extra for it Received a device in the Good category instead with a lot more signs of use and damage and was advised they would not honour the price difference and can refund me an arbitrary amount for the trouble Most unhelpful in resolving post-sale issues Not worth the hassle save yourselves the trouble and shop elsewhere

Horrible service

Horrible service Ordered on Refurbished They sent a MacBook to me with a poor battery The Mac only works when plugged into electricity It s hard to believe they didn t know about this This makes them so unreliable and untrustworthy Wouldn t recommend them

Stay far away from these people

So I bought from this firm through Refurbed Refurbed helped me excellent But SmartSelling are just a bunch of crooks I ordered a phone who supposed to be in mint condition Payed extra for the best quality Got a phone with less then 80 battery life less storage And you can t reach them They have a phone number listed on their site But no matter at what time during the whole day you try to call or contact them Number goes straight to voicemail This is the most incompetent refurbed company I came across in my entire lifetime If they don t solve my issue fast I will take legal actions against these crooks Do not buy anything from SmartSelling You will get scammed Be warned

Don t buy from smartselling

I ordered a used HP 840 laptop from smartselling They just ingored the order and sent another model and with german keyboard and german language setup It was supposed to be in good condition but the bottom was scratched and broken and had a dent in it The order was delivered late It feels like they did not have what I ordered so they just sent something else They are not answering my emails and I feel like I have lost my money to them

Smartselling assumes you are a dumb

Smartselling assumes you are a dumb buyer I ordered dell 7540 with T1000 dGPU yet received WX 3200 with a small -160 performance downgrade for the money paid When I initiated the refund as they did not demonstrate any other willingness to resolve the problem I was welcomed with their feedback Every device that is returned to us is thoroughly checked to ensure that it meets our quality standards and is in the condition we want to guarantee Almost like a slap in the face this excellent quality standards should have prevented them from shipping me a product not to specs no It is hard to find posts with people getting better specs they have paid for and not everyone may be tech savvy to check all the internal specs either which appears to be standing out as business model here The laptop came with a power brick but without a power lead and DC connector was so dirty it was getting hot while charging the laptop Also passed this rigorous quality inspection previously without a fault 2 stars because I finally got the refund but lost time and nerves It was bought via refurbed broker I recommend you look at more established businesses like ebay with far better customer support buyer protection options Take care and avoid

A great startup The quality is

Brilliant customer service I had to return the product as my old phone started working again and the process was seamless with the refund arranged straight away

5 star service

A great startup The quality is guaranteed

The after sale customer service is

The after sale customer service is spectacular Couldn t rate these guys any higher 110

Smartselling is one of the best overall

Smartselling is one of the best overall online sellers I have ever encountered They sell great products at fair prices Unfortunately I made a wrong purchase through Refurbed My fault Smartselling sent me a shipping label for free return and they gave me immediate total refund The people at the customer care are kind professional and fast in replying Really great experience with them