Smileie Reviews

Fantastic customer service and unbeatable prices

I ve just made my first contact with Smileie Steven has been ever so helpful explaining the process to me Their prices are the best on the market and unlike othe aligner companies I can only pay for the set I need which less than halves the price At the beginning of my research I thought straightening my front tooth would cost me 2500 but Smileie are offering the same service for less than 700 Amazing I will review again after I receive my aligners Massive thanks to Steven today for being so helpful and knowledgeable

Great customer service Very helpful and outgoing

Great customer service Right from the beginning the customer sevice has been great I ve started with another aligner company in the past and the customer service and help was that bad that I cancelled the service Whereas with Smilieie so far the help I have received is brilliant I communicate with Sam who is the only person I deal with and he s been very helpful My impression kit got sent out to me and delivered in 1 day I did a bad job on my impressions because of how my teeth are positioned Smilieie set up a video call for me with a dentist so I could get some assistance but I made mistakes taking the impressions again Smilieie sent out another impression kit to me FREE OF CHARGE and scheduled another video call with a dentist at a time that suited me This time it was a success and I am due to send back the completed impressions tomorrow All of the above from me purchasing the aligners to now has happened in 1 week I will update further once I have received my aligners and then once I have completed the treatment But so far SO GOOD

A customer service

After a good chat to Steven last week I put in an order for single daytime aligners My impressions kit arrived after a couple of days with clear instructions on how to take them and spares of everything It was really easy to do I spoke to William at customer services and asked if it woul be possible to change my order to Nighttime aligners as I m worried I won t want to wear them all day every day William has been brilliant the customer care provided by this company is second to none I m really looking forward to receiving my aligners now and will update my review here when they arrive and I start my treatment A service thank you William

Impression done What s next Asad

After my first review things are going well still i just got my impression done and they are on the way to be worked on so i can see how my teeth will look like Asad is my contact in Smileie he is a very kind professional and helpful person always responding fast to all my quiestions and i had more than 100 questions as i had to know more about the company before sending them my money Asad makes everything easy and clear he made me trust Smileie and sign for my day dual arch treatement i never felt bothering him with my questions and i know that he will be there to find a fair solution to whatever situation i will be facing i will keep up dating here as things goes on to share my experience

Best customer service

I picked smileie after a lot of research and I hope that it won t disappoint me I just placed my order after a long chat with Steven from Smileie and I can undoubtedly say this is the best customer service I ve received till date I had a lot of questions and Steven patiently answered all my questions and guided me through the process I am very impressed by the efforts taken to maintain such high standards of customer service I am looking forward to my treatment and I hope it won t disappoint me I will update the review after the treatment starts

So far everything is going very well

So far everything is going very well The customer service was fantastic the rep Smith was very helpful friendly and offered me a discount for the last month which I really appreciate The first steps are very straightforward

Finally the aligners arrived

Finally the aligners arrived i had only 5 of them the rest will come later with a protection case that is not fitting a pair of aligners cause i have a big mouth but it s all good i just need to take care of them It took a while before receiving them i think the post had some issues that s why it took them so long to arrive But they are here and i m very happy with them they fit very well hard to get them on as my teeth are far from staright but once on they dont move Thanks to Asad who kept me informed all the time and who is very professional kind and fast to write me when ever i have a question i will keep posting until the final stage

Finally good customer service

After years of bad customer service it was refreshing to speak to a human who communicated in actual English understood my questions and was knowledgeable about the product Customer Representative Mark was able to deal with all my questions and concerns and thereby also able to get in a sale And that without using any of the detestable sales techniques we all know too well and loathe bravo Couldn t give less than a 5 stars for this customer experience lets hope the product reflects the support