Smiththompson Reviews

I recently switch my alarm monitoring

Timely service after moving into our new home very courteous and professional

Very glad I switched over to Smith

I recently switch my alarm monitoring to Smith Thompson Home Security I installer was very professional and arrived as scheduled The installation was very neat and quick I like the idea of not having to sign a contract and the monitoring fee is very reasonable I would highly recommend Smith Thompson for security monitoring Thanks Craig N

Recently switched from ADT to Smith

Very glad I switched over to Smith Thompson Security for my new house They are very fast efficient and most of all professional when it comes to the security of my house I was with another company for many years however will never go back now that I have found Smith Thompson A very good company for home security

We have really loved our experience

Recently switched from ADT to Smith Thompson and very glad we did Their technician Clint Austin area was prompt professional and knowledgeable This is the 4th home security system we have had and he was the first to really explain how everything works He was also able to use existing equipment including stuff included with our new home that ADT couldn t use so our home is much more secure at 1 3 of the price Clint was also very careful with Covid 19 safety protocols including mask sanitizers shoe covers etc Great service

Local DFW company that will provide you with great Security Service

We have really loved our experience with Smith Thompson We live in Garland TX and had a security system in our house but had not used it since moving in our house in 2017 We were able to get a new system installed We called on a Wednesday and a technician was able to get to our house that weekend The technician called us when he was 30 minutes away called before he knocked on the door and set up our security system in under an hour We really appreciated how detailed the technician was in his explanation on what our security system entailed and answered all the questions we had Very excited about our security system

Gigi

I was with ADT for many years and fortunately never had an emergency or a need to call However it always bothered me that they were not a local company and their security services were in an entirely different state It was especially frustrating that they required that the customer sign a contract and each year when the contract renewed the rate automatically increased so I happened to see an ad for Smith Thompson and decided to call I was quite pleased with rate I was quoted and since there was no contract to sign and I could cancel at any time I decided to give them a try The technician who came out was able to use my existing equipment and had to make only a couple of minor changes He even took the time to answer some questions I had never understood about the keypad The couple of times I have called I was treated respectfully and full attention was given to my concern I love that Smith Thompson is a local DFW company and I might add that their rates have not increased since day one I would highly recommend Smith Thompson to any individual or company looking for great security service

Excellent service for15years

They call immediately when the alarm goes off never fails Great service Have recommended them to family friends and coworkers and they are happy with the service When I call for some trouble shooting they are always very helpful to answer and resolve problem Has been with them for years Great service for reasonable price Highly recommend

I m going on my three month with Smith

Excellent service for 15years Immediate response when my alarm goes off Employees are always polite even when I have to say I set the alarm on by mistake