Smooche Reviews

Best support

Renz support me in a very polite and usefull way he solve my question in a perfect way

Great customer service

When I emailed Smooche I honestly did not expect anything special from them but I received a very fast reply and Renz the company representative quickly dealt with my issue and offered a solution immediately Within hours it is sorted and a replacement was despatched Congratulations to Smooche and a thank you to Renz for their assistance

I Love the product

I Love the product And customer service is awesome

Really great service

Really great service Product is wonderful and I m sure il be buying more Great customer support service and very happy Thank you

Delivery status

I had emailed regarding the delivery status and Rose was very nice replying and giving me the update also very kind Happy that my extreme lip plumper arrived quickly I d recommend it

I m back for more Smooche

Hey ima old dude now ugh However back in the day I was a Regional Account Executive in the specialty retail biz Had 50 doors in my territory Neiman s Saks Nordstrom Bloomingdale s and Sephora Global fine fragrance brand Was either 2 or 1 in sales nationwide during my tenure So I say all that for context That being said I can truthfully say that my online experience with Smooche has been all aces Completely happy and delighted about my entire experience regarding the Smooche brand Online support has been on point polite and down right fun Love the product too That s why I ve placed another two orders Thank you and big hugs to all the Smoocher fam and for helping this old AE not look so old and wrinkly lol Best Jason

5 stars to Mona from Smooch support

5 stars to Mona from Smooch support by mistake I used an email that I rarely use and because of that I didn t notice the messages from the delivery company asking me to come and pick up my package Mona reached out to me and helped me plus she is very nice and you can see that she is really there to help and not just doing her job so thank you Smooch for the nice products and more important- to have such a great customer servise

I haven t received my product yet but

I haven t received my product yet but have had the pleasure of speaking with Mary in customer service She responded to my questions immediately which was greatly appreciated by me Not only that Mary has continued to keep me informed of the shipping and provided the tracking for me to check as well I have never experienced such awesome customer service Mary is exceptional Thank you Mary