Smtp Reviews

I got the service for a test run

Absolute C R A P They don t even have a cancel subscription button and want you to talk to some m0ron to ask you why you want to cancel Stay away from them there are thousands of great providers and these guys are not

Total waste of money

Worst service ever technical issues not working out of the box terrible customer support terrible documentation no refunds and no immediate cancellation Stay away from this business at all costs

bad smtp service

I got the service for a test run Be careful they will ask for 30 days in advance for cancelation That mean they will charge you another month after your cancelation

Be careful of autorenewal trap

Total waste of money They promise to prevent your emails from going into junk but it s not true I don t even email that many people - less than 300 a week - and my emails were going to junk I called to cancel and they claim you need 30 days to notice to cancel Save your money and go with a different provider

Unbelievably Incompetent SMTP com is a Nightmare You Need to Avoid at All Costs

They provide me the wrost smtp server They asked me for more price to give me another smtp server

Dubious practice

So the renewal kicks in automatically No email is sent that renewal will kick in You are expected to remember that there is 30 days notification required So the payment is taken I then cancel realise I do not use this service SMPT says because you did not give us 30 days notice we will charge you for a whole year I have canceled as not using it SMPT enjoy 11 months of my money when I m not even using it

Very hard to cancel

If I could give SMTP com negative stars I would This is without question the most disastrous incompetent and downright infuriating company I have ever had the misfortune of dealing with Their entire operation is a joke and it s astounding that they are still in business First let s talk about their servers or lack thereof Imagine paying for a service where emails are supposed to be sent promptly and reliably only to find out that this company can t even get that basic function right Sending delays are the norm and when I say delays I m talking about emails that are crucial for business being held up for hours sometimes even longer For a service whose sole purpose is to send emails this is absolutely unacceptable The website and portal An utter disaster Buggy slow and constantly glitching it s as if their developers decided to stop working on it halfway through I ve been locked out of my account multiple times once for several months with absolutely no help from their so-called support team Their website is a minefield of errors and navigating it feels like a punishment rather than a service you re paying for But the real kicker They upgraded my account without my consent and began charging me over 600 a month That s right this company decided to play with my hard-earned money without so much as a confirmation or notice When I tried to cancel in March 2024 it took them an entire month to respond after I had to chase them down with seven follow-up emails When they finally replied they hit me with the most absurd condescending excuse of needing a 30-day notice Let s get this straight it took them more than 30 days to even respond to me yet they still refused to cancel my account immediately and pushed it back another month Even worse they continued to charge me beyond that point and here I am in August still being billed for a service I canceled months ago SMTP com is the epitome of incompetence greed and customer neglect They have zero respect for their customers and their business practices are shady at best This company is not just terrible it s a liability to any business that relies on timely and effective email communication There are countless better alternatives out there that actually value their customers and provide the services they advertise Do yourself a favor and stay as far away from SMTP com as humanly possible This company is a nightmare and your business deserves better

Don t go anywhere near this company

Dubious practice Requires 1 month payment after cancelling subscription Not recommended Try other much better competitors

Still Trying To Charge My Credit Card after Canceling and Never Used

Don t go anywhere near this company Everything everybody else has said is true They are total scumbag crooks and the 30-day notice thing is absurd 30 days notice for what They are not renting out apartments And what makes them even more insidious is that they have some kind of way of stopping your credit card company from blocking them Thankfully my credit card company is not going to take any future charges and is processing a chargeback on the 30 they stole from me I never even used their site or so much as added one email These kinds of companies are just the ultimate in slimeballs -even from the way they try to hide who they are on your credit card bill Do not let them steal your money chargeback Report them to the FTC and Wordpress And notice how they don t even have the nerve to respond to any of these complaints because they KNOW what people are saying is TRUE At least from my experience with them This is how they make their money not from offering any crappy email service