


Based on authentic user experiences
Stephen J Whitworth
6732 reviews
N/A
7 months ago
When it matters they are hopeless
I had an account with these guys for many years and was asked to update my credit card This I did but in the process I decided not to bother with the account as I have not had any use for it in years and a lot of the services are provided by Domain hosting Companies When I said to close it they refused until i had provided photo ID and 5 of a variety of them These were not even asked on opening the account but closing it They allowed me into the account to update the credit card details but will not just simply close it Do not risk opening an account with these guys and certainly do not provide ID s as well as credit card information Customer service is provided by a robot that spews out the same text whatever you write to them No personal service in fact no service at all If you want to bid for a Domain you need I would not trust a Company that acts like this
MHR
6732 reviews
N/A
7 months ago
SnapNames name of SCAM according my experince
First sorry my English is not good Note All reviews according to my experience with them And I m using and I ve used tons of different service providers websites tools and systems So like other s explorers I know tons of different service providers websites tools and systems ---------------- Review Part 2 I m writing this review after opening a ticket on SnapNames regarding my issue and I asked them why they charge me And They didn t respond with the proper info instead they responded in ticket and inform me to verify the account by providing more details like a passport and other things What kind of professionalism And WOW in the same response in the ticket they inform me that my account is suspended without proper notice and they want me to verify my account with more and more info like passport and other things What This how SnapNames treat me in the wrong way Note They didn t inform me for further verification via email or any other notification after created my account What a shame system Also I ask them to delete my account because I ve no interest after all that I m worried about my MasterCard info which I ve used on their site OMG In their system there is no way to remove MasterCard info Totally SCAM system ---------------Review Part 1 Normally I do not write bad reviews But sometimes writing the review is necessary I can write some things about SnapNames which seem totally SCAM According to my experience I ve created an account on SnapNames to try their features and all and I noticed that they charge me via my MasterCard without any reason What a shame They are required to add MasterCard info while creating an account which is totally unnecessary When needed I can use my payment method there is no necessary to add a Payment method on account creation After all these I want to delete my account But I noticed that they don t have an account delete option What is this I feel very angry Their support is very poor late response and not helpful Their full of dashboard and information is totally misleading and unclear Very unprofessional limited and moreI highly recommend avoiding their service There is lots of good services which is much better than SnapNames
Jakob Gray
6732 reviews
N/A
7 months ago
Useless backordering Don t waste your time
I ve tried to use snapnames for quite a few backorder for various 16 TLD They have had zero success They are effectively a useless service I wouldn t even waste your time signing up and filling out your details
Jim Wright
6732 reviews
N/A
7 months ago
Don t do business with them
Don t do business with them They took my money when I backordered an io domain it cost 226 but they never managed to catch it Ever since I chase them and try to get my money back They don t answer One time I managed to get someone over the phone and they were useless I had to open a dispute over the credit card company So much of my time and efforts were wasted on snapnames It sucks
Chris
6732 reviews
N/A
7 months ago
Awful support and another scam from
Awful support and another scam from WEB com
06580658
6732 reviews
N/A
7 months ago
Avoid them
I bought via snapnames an expired domain name they made the debit the same day 6 days after no news from them I am forced to do verifications of indetite and bank cards that they do not initiate they transferred the domain to a registrar without consulting me to avoid moreover the support is totally ineffective
B H
6732 reviews
N/A
7 months ago
The worst
The worst No customer service at all
Ryan G
6732 reviews
N/A
7 months ago
KEEP AWAY from SnapNames
Staggeringly corrupt company is Snap Names They attempt to take money unauthorized every month for years until your charge card expires and the bank issue new card Then the payment auto they have found this work around to get your money They stopped access to your account and you cannot reset password therefore you cannot remove charge card They almost laugh at you when they grab your money and cause this hassle as a Bank dispute has to be openKEEP AWAY
Jay
6732 reviews
N/A
7 months ago
Don t tell them what domain you want They will take it
I signed up to register a name that was about to drop it was a domain name not overly interesting to most people It dropped and they caught it and tried to charge 250 US for it For a few years they keep on begging me to update my credit card Yesterday they asked me to update my credit card details so I can complete a transaction and told me that the domain name is coming up for 16k US implying that they want to auto charge me for it They didn t say that directly but that is what it looks like This website feels like a scam The end result from then outside is it looks like they just want you to tell them what domain name you want so they can steal it and over charge for it I d say don t tell them what domain name you want and never give them your credit card ever
Mr Cray
6732 reviews
N/A
7 months ago
Very poor company scammers - Stay away
Very poor company scammers - Have not used them in 5 years cant even log into my account and they say the below - They purposeley suspend account so you forget about it and cant even login and steal card info Lucky I no longer have that card these scammers will not be getting one penny We have researched the purchase flow for the domain thats was won on 07 14 2023 and do not find any system issue The domain was added to your backorder on 04 24 2018 I am sorry to ensure the integrity of Snapnames auctions all orders are final and non-refundable It is the customer s responsibility to maintain the accuracy of the orders placed within the account By placing a backorder on a domain name you are committing to your bid and the sale Bids can be canceled at any time before the auction starts This can be done from the Pending Orders section of the account Once an auction begins any order made on a domain cannot be removed